Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
50 reviews
OptibikeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Optibike is the Leader in High Performance Electric Bikes, Designed and Built in the Colorado with Ultra High Quality Components and Materials. Each Optibike is hand assembled for the rider. |Optibike is the oldest maker of Electric Bikes in America. Know for performance, Optibike are ridden by riders in over 30 countries.
Optibike (optibike.com) has 50 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 42 reviews with 5 stars · Clear filters
Great customer support and service. I had a brake down on a E-bike purchased from another place. BIG MISTAKE! I called Optibike and he sent me the parts, walked me through the repair. I even received the part before he charged me.
By Tony A.
We've loved Optibike's strong motorized bottom bracket and the excellent pedal-assist feel.
By Boulder B.
Great people, Great product
By Leslie S.
I have two Optibikes. A R8 and a R11. I love the bikes and craftsmanship. If I could afford it, I would get the R15.
By Robert C.
Cool bikes, good service.
By Raul A.
Performance and reliability have been flawless for a year. I do worry about the logistics of repair when or if that becomes necessary
By Thomas D.
Bought a Pioneer Allroad 4 years ago, still going strong. Had one problem after 3 years which was fixed quickly and painlessly.
By In San D.
I bought an Allroad a few years ago and have really enjoyed the bike. Great workout when I want it, and easy riding when I don’t. I spent a lot of decades pushing things to the limit, but now I can control things! Great service from these guys as well. Very happy!
By Greg A.
