Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, OPOLAR has grown to become an innovative and customer-focused appliances brand. We specialize in designing and developing personal cooling fans, laptop fans, humidifiers, space heaters and more.
Opolar (opolar.com) has 20 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 16 reviews with 1 star · Clear filters
Do not place an order with Opolar. I did back in July and still did not receive anything at the end of August. They have no contact phone number only an email address to Marketing. Very slow response. BEWARE!!!!!
By Ray L.
I purchased/ ordered OPOLAR portable handheld fans on Aug. 2, 2021 (for Aug. 18th Bday gift), received an email on Aug. 12, 2021 that my order had not shipped yet and received an email on Aug. 25, 2021 that my order has been refunded. I did not request a refund from OPOLAR nor have I received said refund to date. I had a positive customer service experience when I purchased OPOLAR fans from Amazon.com in October of 2020. I now understand why Amazon.com no longer sells OPOLAR products. I truly believe that OPOLAR's flash sale scheme is a loss leader scam. DO NOT do business with this company ... !
By LTV
After weeks, I receive an email that they are out of stock- and will be refunding my payment on the sale item. let the buyer beware. R
By Richard C.
I bought an item that was on sale. Weeks of silence, I sent them an email and was refunded without any explanation. They then claimed they had no stock of the item I had just purchased but were still selling it on their site at a higher price. Absolute waste of time.
By Anonymous
Bought 2 devices, they only sent 1 and dispute with PayPal, PayPal required document form authority to claim. This company is a cheat and a scammer and so is PayPal siding with this company. Stay away from this company everyone.
By Vinson P.
Terrible experience. Haven't received product or refund. Currently going through this with no response from customer service after contacting 4 times. True scam. Should be put out of business. Not sure it is real company.
By Gib L.
No customer service. Enquiry 2 weeks later said out of stock, refunded to my Paypal account but nothing after 1 week. No more reply from Opolar afterwards. Opened Paypal dispute to finally received my money back.
By Lucas L.
Ordered the product from their website and it wasn't shipped. Emailed customer service several times and didn't get a response.
By Yohanes K.
