Ooh-Gift StoreReviews of ooh-gift.com

Response from Ooh-Gift Store· Jun 2, 2020

Hi Gail, I've checked your order via your email but it seemed to have not existed. Please send me your order number or transaction number for confirmation. (It starts as #HNT...) Email support: [email protected] Sincerely,

Response from Ooh-Gift Store· Jun 1, 2020

Hi Travis, We sincerely apologize for the delay, but please understand that the product you order is personalized, we need time to design, manufacture, and deliver. If you place an order on May 23, we will always place the order in pending status within 12 hours so that the customer wants to change or cancel. And it takes 24 hours for the design, after that we move to production takes 7 to 8 business days and the delivery time takes 3 to 5business days. Please understand that this is a personalized product. Sincerely, Ooh-Gift Store

Response from Ooh-Gift Store· May 21, 2020

Hi Gloria, Thank you for visiting us and making your purchase! We’re glad that your order was delivered to you on time. It is our goal that you are always happy with what you bought from us. We hope your grandchildren will like them. If possible, send us the image of the product you have received with a smile on your lips, we are very happy to receive feedback from our customers, we are collecting a set of photos about your customer feedback and look forward to you being one of those thousands of great customers. We look forward to seeing you again. Have a great day! Best regards,