OnwardTicket.usReviews of onwardticket.us

It wasn't quick enough. Sorry. I was kisterally at the customs line when I received my the onward ticket. But I did get the customer service i requested en route. Thank you.

I used it for Bangkok and it worked! Highly recommended.

I paid the extra for a 1-2 hours turnover, but it took more than 3 hours to issue so was not ready when I checked in at Barcelona airport. The airline initially did not let me check in, but finally grudgingly agreed. In hindsight I should have given it more time but the website clearly states a 1-2 hours turnover. I contacted the customer service of onwardticket.us to complain and ask for at least a refund of the premium I had paid for quick issue. That was a week ago and they have not deemed it important to reply to me. I guess that they don't care but they should, because there are dozens of companies offering a similar service. Edit: After they read my e-mail saying that I would post a bad review here, they replied and have issued the refund ! I don't buy their excuse for not receiving my initial two e-mails: "Apologies for the late reply, but due to technical issues we didn't receive your emails. Upon checking, your order was delivered on 8th of September. I see it got delayed due to route complexity. I will go on a head and refund you $4.99, the difference of super fast upgrade you had. Apologies for the inconvenience."

Excellent service; very reliable and highly recommended.

Recently flew to Dubai and 7 USD saved me from hefty cash for a ticket & I was scared through out the journey I promise but ONWARD ticket made sure everything was in tact I don’t have a specific person to thank there but it was perfect you won’t regret it

I paid for the super fast delivery ticket which claims to deliver a ticket within 2 hours. I recall that many similar services provide you a ticket within, sometimes, 15 minutes. I just selected this one because I was in a rush and I could not find the previous platform I've used. After 2 hours I didn't receive any ticket. I also talked with the support by whatsapp, which in theory is 24/7h, and they replied to me only after I also emailed them complaining, 2h30 after. GUESS WHAT? They sent me a reservation ticket COMPLETELY BROKEN. You couldn't even read the flight code and it had other nonsense mistakes. Formatting was terrible. I recall this NEVER happened with many other onward services I've used in the past. Again I talked with support and after 5 hours I didnd't receive any feedback. Nor by email All in all I paid for the 1-2 hours delivery service, and after 6 hours I have a reservation ticket completely broken and absense of any communication from this company. This is called a SCAM. Just select another platform as these guys are pathetic. It's this simple. EDIT: Besides being unprofessional, they are liers. I received the ticket past the 2h and because I've contacted them through both available platforms (e-mail and whatsapp). And BTW, the ticket was REFUSED by immigration. What a waste of money and time!!!

Very helpful and professional assistence

Very nice. 👌