very good customer service
very good customer service
By stevie V.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
583 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide verifiable flight reservation for visa application process.
Onward Ticket (onwardticket.com) has 583 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 526 reviews with 5 stars · Clear filters
very good customer service
By stevie V.
El tiempo de respuesta es muy rápido y solucionan de manera efectiva.
By Marcel D.
J'ai acheté ma demande de réservation trop tôt et ils m'ont dit qu'il était impossible de me rembourser. En revanche, ils m'ont envoyé un coupon promotionnel et du coup, j'ai pas payé le nouveau billet de réservation. Très serviable, arrangeant et agréable geste ✨🤌🏼🙏🏼
By Jérôme R.
Reliable fast and easy
By Sam H.
I accidentally made an error on my ticket and they were very quick to help me fix it. Very happy with the experience
By Deep Space D.
Super helpful, 3rd time I've used the service.
By Brandon S.
I recently used Onward Ticket and was thoroughly impressed. Their support team responded quickly to my change requests, offered helpful guidance, and resolved my concerns with great professionalism. The process was seamless, and I truly appreciate their dedication to customer satisfaction. Highly recommended!
By Hatim M.
Absolutely the best place to get a return ticket for your travels. I needed to change the destination after I bought a ticket. They said no problem and I was able to get it changed. Thanks a million!!
By Michael