So, so. Not a ticket but a kind of booking confirmation and a bit of a inconvenience
I think it might have worked if someone had asked for it. Actually it's not a ticket, but rather a kind of booking confirmation page and you have to make a screenprint or create a pdf yourself to keep it stored on your device which is a bit a inconvenience. To be on the safe side, I finally used another provider where you can get a real confirmed ticket and get it in your inbox by email. Just a few bucks more, I feel it's been worth it. Edit: Soon after I've written this review, they've flagged my review as incomplete to take it offline. Seemingly even a 3 star review was so uncomfortable for them that it had to be taken down. Draw your own conclusions from this!
By customer
Response from Onward Flights· Dec 17, 2018
Thanks for your initial 5 star review 😄️ it's a shame it was for a different service and later edited to this after we reached out to you about it – regardless, we've issued you a refund, hope you enjoyed your trip 🙏️