Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
60 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Only One Jewelry designs, manufacture and sells modern silver jewelry. All our products are genuine materials, and the price is relatively reasonable and competitive.
Only One Jewelry (onlyonejewelry.com) has 60 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
60 approved reviews, newest moderated first
This was my 1st purchase with this company and was not sure what to expect, overall I was very satisfied. I purchased my wife a custom necklace with engravings and it arrived on time for her birthday and was absolutely beautiful. I would definitely recommend them!
By Joe R.
I ordered the heart, angel wing and birthstone necklaces for myself and my 2 step daughters when their father passed away. They took much longer than expected to arrive but I was so impressed with the quality. There was even a tiny funnel for pouring ashes into the heart. It didn't get used though because the ashes were too course to pass through. It worked, however, to spoon them in.
By Linda Fuller D.
I ordered a sterling silver ring for my mother for mothers day. This company engraved all four of me and my siblings names, added a birthstone for each month for us, and engraved "We Luv You". It was delivered today and it is amazing!!! It's beautiful crafted and real sterling silver. I was hesitant... because of some of the reviews, but I made a great choice taking a chance. My mother is going to LOVE THIS!!
By Jenny P.
I ordered a necklace for my girlfriend which never arrived. When I got in contact with the sites email there was no help at all and they refused me a refund or reissue of the necklace . Now I’m trying to bring the legal system into this to solve the issue. Avoid this site at all cost it is nothing but a Scam.
By Bork L.
Terrible terrible terrible. Scam site. They list other stores items at rediculous markups and never send. Customer service is the absolute worst. Was taunted then never given a refund. Also refunds have 30%-50% restocking fee supposedly ( even though you'll never get it).
By N M.
My pieces arrived in a very timely manner and they were so beautifully done! Better than I expected and I can’t wait to order more!
By Gerri E.
I purchased the angel wing heart pendant necklace for my best friend! I recommend Only One Jewelry shop 100% is so cute!! Is a gift that you can't go wrong with! Customer service went above and beyond when I did not see the mailing update on USPS, thanks again! From a very happy customer Karen :) <3
By Karen Lissette A.
I ordered couple bracelets for me and my hunny for our anniversary, it took a couple weeks but the wait was worth it because I loved them and I can't wait to show my hunny and see his reaction to them🙂😍
By Christina J.
