Excellent customer service I emailed…
Excellent customer service I emailed them last night had a strap that was faulty within a few hours they had sent out a replacement
By Linda W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
9 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Online Running Shop (onlinerunningshop.com) has 9 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
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Excellent customer service I emailed them last night had a strap that was faulty within a few hours they had sent out a replacement
By Linda W.
I bought the Smart Fit Band and love it! My only complaint is that I have to charge it every other day. I was hoping for at least 4 or 5 days on a full charge but I only get about 2 days on a full charge. Other than that, I would recommend it.
By Niamh C.