OnlinenotaryReviews of onlinenotary.net

Their ID upload tool is very bad and failing on web cam, camera cam capture that is super clear with no actionable error message but just "Unfortunately your ID scan was not successful".

Extremely poor costumer service. I'm trying to contact this people regarding a service that I paid for it but isn't longer needed because the birth certificate that I was trying to notarized could not be processed. It's very disappointing that I have to contact my bank because this people just don't care about others money.

Tried to get a simple POA notarized for use at the DMV. It took me from Friday until Sunday night - Did 4 attempts at their "click here to connect securely with a notary" procedure and each time I eventually abandoned after 15-20min waits without response. On the 5th attempt (day 2) I finally was connected to a notary, payment was processed and then 24h later .. still nothing. My document status was "pending" and not notarized still. Sent multiple messages without getting any response and when I finally managed to speak someone in their chat box, after a couple of minutes of idle wait, i was told "can you try to download it again". So much for their slogan "Notarize Your Documents in 5 Minutes or Less". The only thing that took less than 5 minutes was the billing. VERY SLOW SERVICE and unprofessional - worse online notary service i have used so far (and it came recomended by ChatGPT..) . Defo never using anymore, not worth paying a couple of $ less if there is a 3 day wait.

Horrendous waste of time. I go through the whole process and am sitting here endlessly waiting for an agent, while the system says to hang tight because im next, and finally I get on the chat and they tell me the service is closed. So why didnt the site tell me that before I went through all the BS?

Firstly, we should not trust to any positive public reviews about this service. The company manipulates its reputation by promising to pay for reviews. In the end of the transaction the user gets a screen saying "we pay you $10 if you review us online". To be ownest, I tried to do that. And they cheated me - they didn't pay me anything. They just said back off...

Tried for an hour to get my process complete to no avail. Their system is horrible and unreliable. I gave up and regretted the wasted time. Decided to go old school and drive to a real live person. Will never bother with onlinenotary.net again.

the worst notary and customer service, I tried to notarize my address for a mailing company 6 times and they keep cancelling without valid reason. the agent makes me wait for good 5 minutes then cancel on me every single time. the live chat dont work nor does their phone. they are useless, waste of time, stay away from them for your own sanity.

Absolutely rubbish. Was forced to use this software via postscanmail.com which is equally rubbish. If you are a business or consumer avoid this product at all costs if you value your sanity. 0 stars.