Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
154 reviews
OnlineLiquor.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are America's Leading Online Liquor Store.As a team of spirit connoisseurs and collectors, we search high and low to obtain rare spirits for our customers to have delivered straight to their door or to the door of a loved one, lucky friend or colleague or client.We specialize in rare whiskey, tequila, wine and more! We offer customizable bottle engraving, greeting card and gift wrapping options and corporate orders.
OnlineLiquor.com (onlineliquor.com) has 154 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 5 reviews with 3 stars · Clear filters
Thought I have points as I have being buying from this site for years...Still do not know how to use them!
By charles B.
Response from OnlineLiquor.com· Jul 28, 2026
Hello, We do not have a point system, please subscribe to our email for our weekly sales and promotions!
Paid for next day shipping. Arrived late, while not all on onlineliquor, they were not helpful in coming up with solutions to make it right other than suggesting I fight with UPS on my own. Product was as advertised.
By Michael B.
Didn't send my Blanton's in the cloth bag. To your reply....consistency is the key to customer satisfaction....I relied on you, but no Blanton's bag....which I needed.
By Cal T.
Response from OnlineLiquor.com· Jul 5, 2026
Hello, Thank you for your order and review. As stated in the item description, some bottles do not come with a bag or box. Some cases we receive just come with bottles & no bags/ box. We apologize for the confusion.
Well, I like the prompt courteous service I received my crown royal very quickly, and flavor is good. What I didn’t like was it seemed like the bottle had a leak because the bottle wasn’t filled all the way
By Willie S.
Nice to be able to have Blanton’s shipped to Virginia. Fair price, easy to order, timely shipping. However, the whisky had leaked without obvious damage to the seal. The volume was about 1 shot light. I contacted customer service twice by email because (1) I wanted reassurance that it was still safe to drink and (2) I figure they owe me about $10 credit for the shortage. They never responded. Yes they warn about leakage, but say nothing about product safety. People have died from tainted whisky. They acknowledge the leakage problem on their website and say they will reimburse for lost product. Why no safety statement? And why no store credit, or even the courtesy of a response?
By Joe
