His product was the best quality and…
His product was the best quality and shipped as soon as they promised. This is the first time I bought it and it was a good experience.
By Beri M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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108 reviews
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OnlineLabels is an industry leader for personal and professional labeling. Dedicated to the success of its customers, the manufacturer and ecommerce retailer offers an extensive selection of label configurations, a suite of design tools, and award-winning customer service. It is revolutionizing the labeling industry with resources and services that empower customers to achieve their goals. More information about the company can be found at OnlineLabels.com.
OnlineLabels (onlinelabels.com) has 108 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
108 approved reviews, newest moderated first
His product was the best quality and shipped as soon as they promised. This is the first time I bought it and it was a good experience.
By Beri M.
They don't let you pre-order sample to see if it fits your needs and your product. And when you order hundreds or thousands of the labels or stickers without getting your actual sample and then they come and it doesn't fit. Then you're stuck with this crap and you have wasted your money
By Gatis P.
Response from OnlineLabels· Dec 15, 2025
Thanks for your feedback. We want to clarify that we do offer free samples so customers can test products before placing a larger order. You can request them anytime at https://www.onlinelabels.com/samples . This is a great way to ensure the labels meet your needs before committing to a full purchase. We also have a money-back policy on our standard products. If something doesn’t work for your application, you can return it—no problem. And if you ever run into an issue or have questions, our Customer Service team is available and happy to help. Just reach out and we’ll make it right. We appreciate the opportunity to serve you.
I have been super happy with the quality and speed of Online Labels round custom labels on a roll over the last year. When I had an issue, they made it right at no cost and shipped the corrected labels. I will continue to order for my business- thanks!
By LB Love O.
This is my 2nd order from Online Labels and I LOVE their customer service as well as their products. They definitely have a loyal customer for life now!
By Jessica D.
Fast same day Shipping, great customer service.
By Sammy C.
I had an issue with my order that turned out to be a tech glitch. They were easy to get in touch with, their staff was extremely helpful and made sure they got it right. Being that I’m from an older generation, they were very kind and patient walking me through the steps to rectify my problem.I highly recommend them and would use the again
By Tina P.
Great labels, efficient dispatch and always really helpful any time that I have had a query. I buy from them regularly. Thank you for a great service!
By Sinead
Outstanding customer service! I have always had a great experience with Online Labels. I’ve had very few issues with their products and when I have, I was able to get through to Customer Service in just a few minutes and get answers/resolution. We’ve been using Online Labels and Maestro since we started our business in 2022.
By SoapWick Creations L.