Onlinecomponents.comReviews of onlinecomponents.com

Delay, delay, delay... We are waiting our order for a year, and now the order is canceled!!!! And It's NCNR so they dont send back the money. They suggest to place a new order... SHAMEFUL! Very Bad Experience, and very surprised that it still exists on the market.

I'm not a new client at the company, but this time, everything goes wrong. After checking the stock by email on OnlineComponents, receiving a proforma and placing an order of 500 Raspberrys, paying comissions to banks at bad exchange rates, writing the EUS. The company tell us "Our logistics team has confirmed we are unable to ship this order to Spain at this time. We currently do not have the proper export license". It did not seem serious to me. The explanation we got on the phone was: "A Warning appeared in the warehouse that it was not possible to export out of the USA, but the system did not warn about it during the RFQ and the PROFORMA but until AFTER PAYMENT and the sales people did not know about it until the whole payment process was completed". thousands of thousands of dollars lost in a big mistake. Big business ... Nadal

VERY POOR AND USELESS SERVICE AND SEEMS TO BE A FRAUD COMPANY AFTER RECEING PAYMENT ALSO THEY DONT ACCEPT THE FACT STILL THEY ARE SAYING FUNDS NOT RECEIVED

Onlinecomponents shipped us the wrong product back in October 2022. We missed this fact during incoming inspection. When we discovered it, we were beyond their 60-day return window by about a month and one half. They refused an exchange for the correct product, even though we were a known, regular customer. After we complained, they offered to check their stock to see if there was a discrepancy. They came back and said their stock was correct, so basically insinuated that we were lying. We responded that we would not do business with them again and they blocked our ability to send messages. We found this out when we discovered some additional evidence to try help resolve this constructively.

So I ordered a part back in September (its Jan now) and the part never arrived, it was dropped off at a CVS UPS hub and was never informed. Looked into it and got a hold of customer service and they said that they received the part back since it sat in the CVS to long. They never resent it out to us, never notified me, did nothing. Now they said to order another one since it is in stock. ORDER ANOTHER ONE???? I never received the first one. lol. Found it cheaper by 25% at another company and just ordered it from there with no hassle. Now we will see how I can get the original $83.92 back from them since they have my part in their stock. That is less the shipping cost which I know they will not refund. I recommend not to order from them.

Received marketing emails from this company, though never opted in to receive these, and unsubscribe link doesn't seem to work.

Its about order 1620854, I ask everyone that can help to intervene and solve the problem! The order is was cancelled from the onlinecomponents side AFTER ISSUING ORDER CONFIRMATION AND RECEIVING UPFRONT PAYMENT. Since Oct 27th 2021 I am trying to get refund which was promised "within 2-3 weeks", but nothing! Support always replies that "we should get confirmation from accounting soon", days and weeks pass and nothing arrives except empty promises! How is that possible, is the company legit at all or they just collect customers money???

Ordered online went very smooth. After placing the order I discovered I ordered the wrong current value. Tried emailing, tried their chat. No one there. Tried calling 6 times so far and get no answer. Looks like this will get ugly!