OnlineBookClub was an awful experience...as a senior citizen I have dealt with few enterprises that have been so completely disappointing.
OnlineBookClub was dependably respondent -- they e-mailed me after I e-mailed them generally -- but severely dropped the ball in explaining what I should do. Sometimes they disagreed as to whom I should talk; sometimes they gave confusing instructions; and in the end, despite my paying fees, they cancelled my Book of the Day printing and offered me a substitute, about which I have had no clear explanation for 2 days and counting. Showing up is part of the game, but it is not the whole game. Bottom line: so far OnlineBookClub looks like a worthless enterprise to anyone who is not technologically savvy…the cancelling of my “day” is just inexcusable and probably litigable, but I shall not take legal action. You all should be ashamed of yourselves. Richard E. Vatz, Ph.D.
By Richard V.



