Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
36 reviews
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Ongitecoude (ongitecoude.com) has 36 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
36 approved reviews, newest moderated first
I believe that this is a fake website. I did not receive my order and they refuse to refund me. I ordered two things about 5 months ago. Every time I email them they gave me an automated reply that doesn’t make any sense.
By Joelle L.
They have hidden fees and they don't answer correctly. they aren't clear. they don't have even the estimated date of delivery.
By Shirin P.
Fraudulent site. Did not receive item or reimbursement.
By Catrine
Worst customer care I have ever experienced! Bought 3 pais of tights, and they didn't fit on me. Since my first contact to the support24hservice, all their answers are... "We’re sorry for the inconvenience. But the item we sent to you is correct. We're so sorry for that return or exchange will not be supported when your order has no quality issues. We’re so sorry for your dissatisfaction." OR... "Sorry you are not satisfied with our products. Under the circumstance that we did not send the wrong goods, we cannot provide you with return and exchange services. If you need to return or exchange, we need to report and verify your problem to the after-sales department, which will take a long time. Therefore, we recommend that you keep this item. Thank you for your understanding." OR... "Thanks for your email. We are so sorry for your dissatisfaction. But as we shipment department checked, the item you received is correct. We checked it with our warehouse and it is the one you ordered. Thanks for your kind understanding."
By Gabriela N.
