Sarina and Kenneth were great
Sarina and Kenneth were great
By Andres De La C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
285 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oneflighthub is listed under Activities & Tours.
Oneflighthub (oneflighthub.com) has 285 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
285 approved reviews, newest moderated first
Sarina and Kenneth were great
By Andres De La C.
Jameson is a very wonderful person. Very helpful. Was a pleasure dealing with him. Im still waiting for a refund that they promised i will update if i actually receive it.
By Frany F.
Sarina was helpful and will assist me in getting my boarding pass. Thank you so much
By c j M.
The experience was quick, clear, and streamlined. Albert and Sheldon were both very helpful through the booking experience.
By Mary Kathryn M.
Gracias y excelente atencion de Pedro Zenon
By Enrique Javier Valls G.
149350 adam is going to share the boring pass
By James R.
BIG SCAM - Don’t pay attention to the 5 star reviews below. They also seem off . I called regarding my booking and a woman answered the phone and then transferred me to a man. The interaction immediately felt off. When I tried to ask a question about my reservation, the man became upset and abruptly hung up on me. The entire exchange felt very unprofessional and left me feeling skeptical about the legitimacy of this booking.
By miah G.
They took my elderly mom’s money when she booked the ticket, and then later told her that she might not even be able to fly out the same day if Southwest overbooks the flight. If that happens, they said my mom will not get her refund. This is extremely unfair and misleading. People should know the risk before booking with this company. We expected a confirmed ticket, not a situation where the airline could deny boarding and we lose the money. Be careful before using this service. They are from another country people that are rude and hung up on us twice.
By Angela