Angela help me in time
Angela help me in time, the customer services is faster thank you very much
By Victor F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
38 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
onecna keeps focusing on building the most creative tech sport products and contextualization riding sensory experience for all users, pushing the product's innovation, presenting the leading cycling products to global consumers, and remodeling the riding sport style.
ONECNA (onecnascooter.com) has 38 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
38 approved reviews, newest moderated first
Angela help me in time, the customer services is faster thank you very much
By Victor F.
The lady I spoke to was nice and offered a somewhat fair compensation to a problem I have presented. Overall good service, and good products.
By Art_
So far it has been a good experience I have ridden 30km on my scooter so far.
By philip ..
The is very fast I like it no no I love it thank you for your purchase i order I will buy from you again five stars
By CC L.
Super service
By Francis
Absolute nightmare of a company. For nearly four months, I dealt with systemic e-commerce fraud, deceptive fulfillment practices, and outright lies. The seller printed dummy tracking labels to fake an active shipment while never handing the product to the carrier, and even fabricated absurd excuses blaming weather conditions that were easily disproven by historical meteorological data. When a severely damaged and completely defective scooter finally arrived months late, I turned to customer support to get the broken hardware sorted out under warranty. Instead of honoring their product, they hid behind an automated chargeback resolution triggered by their own shipping fraud, attempting to claim that an unrelated financial dispute over non-delivery voids their legal manufacturing warranty. They sell defective hardware, run fraudulent shipping scams, and use bad-faith excuses to evade basic accountability when caught. Avoid this brand entirely.
By JP K.
Customer service is outstanding .very helpful and fast ..very friendly staff..I currently own a GT9 and GT7 they are both amazing scooters ..the quality is outstanding for the price by far one of the best scooter brands out there for the money..
By John J.
I've had nothing but a amazing experience with both this scooter and the company that makes it !! 10/10 customer service and scooters !
By Justin B.