Onebeautyworld.comReviews of onebeautyworld.com

Ordered on November 19, and despite 1-2 shipping notice from facility and UPS ground I still haven’t received order and it is domestic order. When I made inquiry I got a response November 28 and my order finally shipped December 2. 13 days after order placed or 11 days considering the first weekend. When I got my response there was no indication there had been a product delay. I hope I get my wig. I’ve placed a second order and I’m not hopeful it will go better now.

Horrible. Shipping took forever. Had to email & contact them on instagram to find my package. It finally came after 3 weeks.

I haven’t receive my package i’ve been waiting for two weeks and paid for fast shipping

Order not received.

I never received my order, to this date still no update on it and it’s been three weeks I’ve sent two messages to the customer service chat with no response I will not order from here again

I contacted 4 different times about not receiving one wig on my order and didn't get a response until over a month later and wasn't refunded for a month & a few weeks back to my PayPal account. I don't recommend them based on bad customer service and response time.

I placed my order on 9/20/2022 after 6 days I had not received a email regarding my order being shipped to I email the company on 9/26/22 to see what has happened I got no response so on 10/10/22 I called the company number of coarse I wasnr able to speak to anyone so it only allowed me to leave a voicemail so I did I got no response so I send another email still no response I message the company through DM on Instagram on 10/10/22 they finally respond to me through Instagram on 10/11/22 by this time its been 21 days since I placed my order it took them 15 days from the first time I reached out to them to respond to me they never apologized nothing no manners at all customer service is trash they reply saying my order took long because of a vendor how come no one contacted me nothing was done on 10/11/2022 finally they shipped my order I received my order on 10/15/2022 it took them q total of 25 days to get my order I will never order from this company again and I will make a post on Instagram not to order from such a unprofessional company

This is not a trustworthy company. They do not respond to emails, and their shipping is horrible. I have still not received my supposedly one day ship item after almost a week. Filed a dispute with PayPal.