Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
506 reviews
OncourseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Oncourse (oncourse.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
506 approved reviews, newest moderated first
fixed appliance I thought was unfixable. Found parts for a 22 year old range. Timely return with the part and fixed appliance.
By Patricia P.
Response from Oncourse· Jul 10, 2025
Thank you for your feedback! We're glad to hear you had a positive experience and thanks for being a loyal Oncourse Home Solutions customer!
Yes everyone involved was very helpful and courteous
By Ruth R.
Response from Oncourse· Jul 10, 2025
Thank you for your feedback! We're glad to hear you had a positive experience and thanks for being a loyal Oncourse Home Solutions customer!
Even though i had to wait like 5 days for repair service to get to my house. Home Solutions took care of my issue right away.
By Mary W.
Response from Oncourse· Jul 10, 2025
Thank you for your feedback! We're glad to hear you had a positive experience and thanks for being a loyal Oncourse Home Solutions customer!
Lack of communication. I like that he arrived on time.
By Bev D.
Response from Oncourse· Jul 2, 2025
Hello, we value your feedback and appreciate you taking the time to leave us a review. To discuss any questions or concerns you may have, you can email us at [email protected], text us at 630-534-9190, or visit us online at https://www.yourhomesolutions.com and click the "Click to Chat" tab to speak with a customer service representative during standard business hours. Thanks.
After being with NICOR Home Solutions for nearly 15 years. We are extremely satisfied with their Call Center Rep JJ who saved us substantial monthly service billing!!
By Rodolfo M.
Response from Oncourse· Jul 1, 2025
Thank you for your feedback! We're glad to hear you had a positive experience and thanks for being a loyal Oncourse Home Solutions customer!
The gentlemen was on time and courteous fast and efficient.
By Edward M.
Response from Oncourse· Jul 1, 2025
Thank you for your feedback! We're glad to hear you had a positive experience and thanks for being a loyal Oncourse Home Solutions customer!
Very knowledgeable and fast response time
By Janet
Response from Oncourse· Jul 1, 2025
Thank you for your feedback! We're glad to hear you had a positive experience and thanks for being a loyal Oncourse Home Solutions customer!
My air conditioner quit working. I called it in to home solutions and they sent a servicemen out the next day. Everything went as it was supposed to go.
By Tom M.
Response from Oncourse· Jul 1, 2025
Thank you for your feedback! We're glad to hear you had a positive experience and thanks for being a loyal Oncourse Home Solutions customer!
