Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
30 reviews
Once Upon A MemorySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We help you turn your favourite photos and memories into a one-of-a-kind illustrated storybook. Upload a few photos, describe the book you want to create, and our AI generates a completely personalized story and illustrations that you can edit before ordering as a hardcover or durable board book. From family adventures and milestones to meaningful gifts and memorials, every book is made to preserve the moments that matter most.
Once Upon A Memory (onceuponamemorybooks.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
30 approved reviews, newest moderated first
This is such a fun idea! I ordered a book for my son and he absolutely loves it. The pictures look like him (in cartoon form) which is so fun. He loves reading this book before bed and seeing the different adventures he has in the book!
By Katelyn M.
What I really liked is the fact that I could personalize the whole book from the beginning until the end. It was delivered in time, and I can't wait to give it as a gift for my friend's birthday next week.
By Tjaša S.
Books are made of such great quality!! Turnaround was so fast and the communication between the owner was great. Very happy with our memory book, a beautiful keepsake.
By Rachael W.
The book showed up fast and was exactly what I was looking for. Thanks again Once Upon a Memory!
By isaiah P.
I absolutely love the book I created! The whole process was super easy - I uploaded a few photos and explained what I’d like my book to be about. The illustrations turned out beautiful and the story was very well written! It was also very easy to make some small changes to the text and illustrations until everything looked exactly as I wanted. The book arrived quickly and I couldn’t be happier with the finished product! I cannot wait to create more books for my loved ones. ♥️
By Nina C.
Beyond happy with my gift is an understatement! I was amazed by the technology they had to make this book and memory happy for me and my partner! The detailing and core memories it shares is amazing! 🤩 I searched the internet for a custom book like this and this is the only site that offered the capability to produce the product I was looking for and at even better quality that I had imagined! I am so grateful for Once Upon a Memory Storybooks and Lindsay, they really care and put the effort in to make this a memory you can cherish for forever! I highly recommend the site and know if you are looking for a custom book that this is the only company to use! Thank you again for such an amazing gift that we will forever cherish
By Brett B.
