Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
582 reviews
On Air ParkingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On Air Parking (OnAirParking.com) helps travelers find, compare, and book off-airport parking near major U.S. airports — without the stress or the sticker shock of driving up and hoping for the best.Since 2016, we've worked with a nationwide network of vetted, shuttle-served parking partners. We vet every partner in our network and hold them to one standard: rates that stay well below what you'd pay driving up to the airport. No guessing, no gate-price surprises.Booking takes a couple of minutes: search your airport, compare real-time rates and lot details side by side, and reserve your spot in advance. Your rate is locked the moment you book, your space is held for your exact travel dates, and a free shuttle takes you to and from your terminal on the day you fly. No circling the garage, no surprises at the gate.Our support team is here if your plans change or something needs attention — real people, easy to reach, no runaround.Parking shouldn't be the part of your trip you dread. We built On Air Parking to make it the part you don't have to think about at all.
On Air Parking (onairparking.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 495 reviews with 5 stars · Clear filters
Excellence in all areas, parking, safety, timing of shuttle and great customer service.
By NAKITA R.
Response from On Air Parking· Jul 30, 2025
Thank you so much for the wonderful feedback! We're so glad everything met your expectations—it’s great to know the experience delivered across the board.
It was a pleasure speaking with you earlier. I appreciate you taking the time to listen to the entire situation and for resolving it.
By Lalonie W.
Response from On Air Parking· Jul 29, 2025
We’re so glad we were able to talk today, Lalonie, and clear up any confusion. Really appreciate you pointing out that you found the shuttle info was hard to spot before booking—we’ll definitely take a closer look at how we can make that clearer. Thank you for your kindness in letting us make things right and getting your refund processed. We truly hope you’ll give us another try in the future!
Amazing customer service! First time ever leaving my car (for a week) in a lot in Oakland, CA. Extremely easy to us the app to find a lot with their prices listed & photos of how sercure each of the lots were, so simple to reserve/pay, and then loved that they send a text with easy instructions -along with how to contact the lot directly. I had a 6 hour flight delay & the agent responded immediately (so patient & polite) to all of my questions. Eased all of my worry about leaving my car in a lot for a week. Thank you On Air Parking!
By Mel S.
Response from On Air Parking· Jul 29, 2025
Thank you so much for sharing this Mel, and we’re thrilled to hear your first experience went so smoothly! It means a lot that our team could ease your worries and help make the process simple—especially with that long delay. We’ll be here anytime you need us again!
Great experience and quick shuttle accomidations to airport
By Jennipher S.
Response from On Air Parking· Jul 29, 2025
So glad to hear you had a great experience and that the shuttle was quick and convenient. We appreciate you choosing us and hope to see you again soon!
Rosy was the best!
By Sheila B.
Response from On Air Parking· Jul 29, 2025
Thank you so much for the shoutout! We’ll be sure to share your kind words with the facility manager so she knows Rosy made a great impression.
Safe,easy,fast pick up
By Susan
Response from On Air Parking· Jul 29, 2025
Thank you for the great feedback! We’re so glad everything went smoothly and appreciate you choosing us!
Simply Superb 👌
By Prasanna Lakshmi M.
Response from On Air Parking· Jul 29, 2025
Thank you so much for the kind words! We're thrilled you had an excellent experience and truly appreciate your support.
Great all around service
By Mechelle P.
Response from On Air Parking· Jul 7, 2025
Thanks so much for the kind words! We're thrilled to hear everything went smoothly and hope to see you again soon.
