Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
582 reviews
On Air ParkingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On Air Parking (OnAirParking.com) helps travelers find, compare, and book off-airport parking near major U.S. airports — without the stress or the sticker shock of driving up and hoping for the best.Since 2016, we've worked with a nationwide network of vetted, shuttle-served parking partners. We vet every partner in our network and hold them to one standard: rates that stay well below what you'd pay driving up to the airport. No guessing, no gate-price surprises.Booking takes a couple of minutes: search your airport, compare real-time rates and lot details side by side, and reserve your spot in advance. Your rate is locked the moment you book, your space is held for your exact travel dates, and a free shuttle takes you to and from your terminal on the day you fly. No circling the garage, no surprises at the gate.Our support team is here if your plans change or something needs attention — real people, easy to reach, no runaround.Parking shouldn't be the part of your trip you dread. We built On Air Parking to make it the part you don't have to think about at all.
On Air Parking (onairparking.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 495 reviews with 5 stars · Clear filters
Very convenient and excellent shuttle service
By Robert S.
Response from On Air Parking· Aug 10, 2026
Thanks for taking the time to share your feedback Robert. We're so glad you enjoyed the parking and look forward to seeing you again on your next trip!
This place is great. I have a tall truck and I have no problem getting in and out. The service is absolutely amazing and it’s extremely close to Hobby airport. This is my fourth time using this company and I will continue every time I go out of town.
By Sean W.
Response from On Air Parking· Aug 10, 2026
We are so glad to hear we have earned your loyalty Sean - that is the best compliment of all! Thanks again for choosing On Air Parking and look forward to seeing you again on your next trip.
great customer service at check-in and drivers on both dates to and from airport were very professional and friendly
By Mayra V.
Response from On Air Parking· Aug 5, 2026
:) Friendly and great customer service....that is what we love to hear! Thanks for taking the time to share your experience Mayra. It is very much appreciated!
Everything was fantastic from.booking to picking up from spot to dropping back to spot. And great pricing
By Samrina S.
Response from On Air Parking· Aug 11, 2026
Thank you for your wonderful review Samrina! Here's to many more easy trips ahead!
We had a great experience with On Air. Great price and our car was safe. Free shuttle was great too.
By Neal F.
Response from On Air Parking· Aug 3, 2026
So glad to hear you had a great experience Neal, and thanks for letting us know!
Easy access, easy communication, quick pick ups, I left my car for ten days and it was intact when I came back. Would use this company again.
By Jennifer Z.
Response from On Air Parking· Aug 3, 2026
Thanks for taking the time to share your experience Jennifer! We are so glad that everything was easy from start to finish, and look forward to seeing you again next time!
We had booked a 7 day stay but the late night before departure, the airline called a flight change and we could not park at this site as they had no shuttle service very early in the morning so had to cancel. However, we could not cancel and so had to forfeit the whole sum. We parked elsewhere and made our flights. However, coming back a week later, had a wonderful call - they called me- from their customer service agent who listened to our story, refunded the whole amount and advised us that under such circumstances, best to actually speak to a live customer agent - as opposed to website/chatbots!
By Shailendra P.
Response from On Air Parking· Jul 31, 2026
Thanks for the review Shailendra, and it was great chatting with you the other day. So glad we were able to make things right for you after a stressful flight change. Providing great customer service truly is important to all of us here at On Air Parking, and glad to hear you found that too! Hope to see you again on future trips!
Employees helpful no issues with getting in and out.
By David R.
Response from On Air Parking· Jul 30, 2026
Glad to hear everything was smooth from start to finish David! Hope to see you next time your travels include parking!
