Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
582 reviews
On Air ParkingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On Air Parking (OnAirParking.com) helps travelers find, compare, and book off-airport parking near major U.S. airports — without the stress or the sticker shock of driving up and hoping for the best.Since 2016, we've worked with a nationwide network of vetted, shuttle-served parking partners. We vet every partner in our network and hold them to one standard: rates that stay well below what you'd pay driving up to the airport. No guessing, no gate-price surprises.Booking takes a couple of minutes: search your airport, compare real-time rates and lot details side by side, and reserve your spot in advance. Your rate is locked the moment you book, your space is held for your exact travel dates, and a free shuttle takes you to and from your terminal on the day you fly. No circling the garage, no surprises at the gate.Our support team is here if your plans change or something needs attention — real people, easy to reach, no runaround.Parking shouldn't be the part of your trip you dread. We built On Air Parking to make it the part you don't have to think about at all.
On Air Parking (onairparking.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 495 reviews with 5 stars · Clear filters
Quick, easy, safe and prompt service
By Mary
Response from On Air Parking· Oct 13, 2026
Love hearing this, Mary! We know travel days can be hectic, so we're happy parking was one less thing to worry about. Thanks for giving us a try, and hope to see you again soon!
Everything was exactly as described in the parking instruction sheet. No hassles. Inexpensive. Close to the airport, less than 10 minutes.
By Jaywanth W.
Response from On Air Parking· Oct 13, 2026
So glad to hear the instructions were helpful and everything went according to plan, Jaywanth! Finding affordable parking shouldn't be complicated, and we're happy we could make that part of your trip easy. Thanks for sharing, and we hope to see you again on your next trip!
Easy to make reservation; easy to find; easy to check out. Your e-mail instructions were clear and very helpful.
By LRBR
Response from On Air Parking· Oct 14, 2026
We're happy you had such a nice experience from start to finish! Thanks for taking the time to share your feedback and for trusting us with your parking. We'd love to have you back on your next trip!
We are really happy with our experience. It was inexpensive, convenient, and the staff was friendly and professional. I'm looking forward to our next adventure, and using your services again. Thank you again.
By Alfonso A.
Response from On Air Parking· Oct 14, 2026
Alfonso, thanks so much for the kind words! We're glad you gave us a try and that everything worked out so well. We hope your next trip is just an enjoyable!
great location. reasonable daily rate
By WILLIAM C.
Response from On Air Parking· Oct 14, 2026
That's a combination we always hope our customers will find! Glad this location worked out well for you, William, and thanks for taking the time to leave us a review.
I wanted to start by recognizing one of your shuttle drivers, Dustin, for the outstanding service he provided during our recent stay. We recently returned after parking our vehicle at the Courtyard by Marriott Knoxville Airport Alcoa (TYS) for 36 days. We’ve always had a good experience using your parking service, but this time Dustin truly went above and beyond. When we returned, we discovered that our Jeep’s battery was completely dead. Dustin was incredibly helpful and, in between his shuttle runs, continued checking on us and assisting with troubleshooting the problem. He could have easily left us to deal with the situation ourselves, but instead took the time to help wherever he could. His kindness, patience, and willingness to assist made a frustrating situation much easier to handle. Please pass along our sincere appreciation to Dustin and his supervisor. He’s a great representative of your operation. I also wanted to ask about your parking options for extended stays. We have a 2020 Jeep Wrangler with a dual-battery system, including an auxiliary battery that supports the vehicle’s automatic Start/Stop feature. We’ve been experiencing an issue with that system, which may have contributed to the battery draining during our recent 36-day stay. Do you have any parking spaces with access to a standard 120-volt electrical outlet where we could connect a small automotive battery maintainer? We would certainly be willing to pay an additional fee for a space with electrical access. We have another upcoming trip during which our vehicle may be parked for approximately 60 days. To avoid returning to another dead battery, we’re exploring options for keeping the batteries maintained while the vehicle is parked. If electrical outlets aren’t available, do you offer any alternative arrangements for customers parking vehicles for extended periods, or have any suggestions based on your experience? We appreciate the convenience of your parking service and would prefer to continue using your facility for our longer trips. Thank you again, and please extend our appreciation to Dustin for his exceptional customer service.
By BARRY S.
Response from On Air Parking· Oct 12, 2026
Barry, thank you for such a thoughtful and for being a loyal customer! It's wonderful to hear how Dustin went out of his way to help during an unexpected situation. We'll be sure to share your kind words with the facility manager so Dustin gets the recognition he deserves. We'll also reach out to you directly to discuss your upcoming extended stay and explore what parking options might work best for your Jeep. We truly appreciate your continued support of On Air Parking, and talk soon!
Professional, polite and easy
By Ruth E.
Response from On Air Parking· Oct 14, 2026
We're happy this location was a great fit for you, Ruth! Thanks for booking you parking with us and sharing your experience. We'd be glad to have you back anytime!
The cost was reasonable. Getting to and from the airport was quick and easy.
By Kay H.
Response from On Air Parking· Oct 14, 2026
Kay, thanks for taking the time to leave us a review! We're glad the parking worked out so well and you could spend less time worrying about getting to the airport. That's exactly how airport parking should be - affordable and easy!
