OnLine TaxesReviews of olt.com

You'd think a tax prep software company would be aware that people residing in the US are not the only ones who have to file US tax returns. US CITIZENS RESIDING ABROAD ALSO NEED TO FILE TAX RETURNS! And yet, the only way they'll let me access their site is if I use a VPN. And even then, logging in will frequently just send me in an endless loop back to the main page.

I will never use them again. Both my tax returns for federal and state kept coming back rejected. Hard to get help.

I have not been able to finsih my return that I started some time ago. Now I am not able to access their website. Very frustrating!!

I previously used to use very manual Free File Fillable Forms. I wanted to move to better software because it doesn't support amended returns at all. OLT seemed to fit the bill! So I started an amended return for a prior year, completed it then had an issue paying the fee as it wouldn't accept my credit card. I had to message support who said they were working on it. Which is fine, I understand. But I came back a few months later to try and finish and pay, and since then they have added a warning field saying you can't make an amended return unless you've used OLT to file the original return!! This makes OLT completely unusable for me. I was planning to use OLT for all my filing needs including my upcoming 2025 return too, but now won't be. It's pretty silly because the amended return seems like a great onboarding mechanism for new customers like myself. What a bad experience, I recommend against anybody ever using OLT. You may end up spending hours fill out all your taxes and at the 11th hour they decide they don't want you to be able to submit it.

Never ever ever use this site! OLT is a SCAM website!!! You will NEVER get your return!!!! I doubt they even file. You will probably be fined by the irs

Just absolutely terrible. So confusing. Lack of clear instructions. After 1.5 hours and no sign of the end we abandoned OLT. You truly do get what you pay for. And this site cost too much in time and stress!

I tried to make a account with them becase it seem cheap for a state return for $9.99 and federal free but the password says create a new one I did 3 times I followed the directions exactly other sites don’t have this problem I didn’t start with them and Iam having a problem irs should remove them I’ll look at a another provider with irs website

Had issues getting the child tax credit that I am entitled to. When I first raised it with support I was given blatantly incorrect information about the tax credit, and when I corrected their info they brushed me off saying I must not be entitled to it. No response to my requests to help me figure out where the numbers are autogenerated from so I can figure out where I went wrong and correct the information.