Lichterkette
Ich bin mit meiner Lichterkette sehr zufrieden-musste wegen einer Fehllieferung von Amazon den Kundendienst bemühen… Das hat super funktioniert! Wirklich sehr sehr freundlich, schnell und hilfsbereit!
By Katharina
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
207 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We want to bring sparkle to your life with our expansive range of decorative lights for all seasons, and all reasons.
Ollny (ollny.com) has 207 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
207 approved reviews, newest moderated first
Ich bin mit meiner Lichterkette sehr zufrieden-musste wegen einer Fehllieferung von Amazon den Kundendienst bemühen… Das hat super funktioniert! Wirklich sehr sehr freundlich, schnell und hilfsbereit!
By Katharina
The support was great and fast.
By Gülay M.
Excellent customer service contacted the team regarding a fault issue with lights, and the team replaced them and had them sent out in the next possible window.
By Hamish
Excellent customer service! I contacted the company after my lights burned out within the year. They requested photos and I sent a video as well. They sent me a new string of lights without a bunch of fuss. Great company!
By jbd
Ollny customer support have been brilliant. I purchased some LED fairy lights from them which have been fantastic and great value. However a few months in and for some reason they stopped working. Olly did not hesitate to send me out a replacement, that’s customer service. Definitely would recommend their products based on my own experience and the company are quick at responding to my emails.
By Simon
Great lights, great customer service! I have several sets and they are all beautiful. Will continue to use them in the future.
By Dave
Response from Ollny· Feb 19, 2025
Thanks for choosing Ollny. We'll strive to provide better products and better service.
I recently purchased 3 sets of icicle lights from ollny and the lights looked great they worked really well , when i was taking them down i noticed lots of the lights were rusty and couple of them had fell off . I contacted customer services and sent them pictures of the faulty lights , the response was fantastic and they swiftly replaced my 3 sets of lights they also said their tech guys would look into it as it was like some the lights were not sealed properly . I have no idea if this will happen to my new ones i shall find out next christmas but thanks ollny for your help with the issue .
By Paul R.
I needed a new controller plug for my icicle lights outside. Because it was under warranty, I was sent a replacement within a couple of weeks. Customer service was friendly and prompt. I would buy again from this company. As far as the lights, they are beautiful. I have them attached to fencing around our pool deck. We have had them for a year and they have survived a couple of hurricanes and many storms.
By Sandra D.