Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
241 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer women's clothing, jewelry, handbags, shoes and beauty. For every item sold, 20% of proceeds are donated to important causes within health and wellness, climate action and gender equality. Free Shipping & Returns.
Olivela (olivela.com) has 241 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
241 approved reviews, newest moderated first
love this store, their mission around giving back and the amazing and beautiful people that work here.
By customer
Response from Olivela· Aug 11, 2025
We’re thrilled you love our mission and our team. It’s wonderful to know your experience reflects the care and dedication we aim to provide every customer.
Great salesperson! She knows the inventory and was very helpful.
By Nancie S.
Response from Olivela· Aug 11, 2025
We’re delighted to hear our team provided such knowledgeable and helpful service. We look forward to assisting you again soon.
What an incredible store with even better employees! Chandler was so sweet and helpful. Their initiative to donate proceeds to charity is so inspiring. After a recent family cancer diagnosis, it was heartwarming 20% went towards Cancer Cartel.
By Liz
Response from Olivela· Jul 15, 2025
Thank you so much for your kind words! We’re thrilled to hear Chandler made your experience special. Supporting causes like Cancer Cartel is core to who we are, and we're honored to be part of something meaningful during such a personal time.
loved your clothes and the two women who worked in the store were lovely!
By Meredith F.
Response from Olivela· Jul 15, 2025
We’re thrilled you loved the selection and had a great experience with our team. We’re proud to offer exceptional service and style, and it’s wonderful to know that came through.
I sent a message explaining that I forgot to include my welcome15 code with a promise of hearing back from you via email. I’ve yet to receive a response. I didn’t see a phone number to call either.
By Laureen B.
Response from Olivela· Jul 15, 2025
Thank you for bringing this to our attention. We're very sorry you haven't received a response yet—that’s not the experience we aim to provide. I have reviewed your message and noticed our Customer Care Representative replied to your message the next business day, informing you that she had applied the 15% discount code amount as a refund back to your oiriginal payment method. While issues like this are rare, we’re always here to make things right.
Salesperson was very nice and helpful. Great experience
By customer
Response from Olivela· Jul 15, 2025
It's amazing to hear you had a great experience and that our team took good care of you. We look forward to welcoming you back soon!
Great choices and very helpful staff
By Kelly T.
Response from Olivela· Jul 10, 2025
We're so glad to hear you enjoyed our selection and found our team helpful. We take great pride in providing excellent service, and we're thrilled your experience reflected that.
Hate this company. Will never buy from them again
By Lauren
Response from Olivela· Jul 10, 2025
We're very sorry to hear about your experience. As stated, items purchase Final Sale are not returnable. Please reach out to us directly at [email protected] if we can assist you further. Most of our customers have a smooth and positive experience.
