Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
241 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer women's clothing, jewelry, handbags, shoes and beauty. For every item sold, 20% of proceeds are donated to important causes within health and wellness, climate action and gender equality. Free Shipping & Returns.
Olivela (olivela.com) has 241 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
241 approved reviews, newest moderated first
Great service very quick
By Parul
Response from Olivela· Jun 14, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. At Olivela, we strive to provide exceptional service to every customer. We look forward to serving you again soon!
Do not return emails or phone calls. Terrible customer service.
By Janice M.
Response from Olivela· Jun 14, 2024
We’re very sorry to hear about your experience and apologize for any inconvenience caused. This is not typical of the service we strive to provide. Someone from our Customer Service Team will be reaching out to you, and we'll address this immediately. Thank you for bringing this to our attention.
Excellent communication and customer service
By customer
Response from Olivela· Jun 14, 2024
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our communication and customer service. Providing top-notch service is our priority, and we're glad to know we met your expectations. We look forward to serving you again at Olivela!
I didn't get my item....
By Doverby
Response from Olivela· Jun 14, 2024
We're sorry to hear that you haven't received your item. This is not common, and we take such issues very seriously. Someone from our Customer Service Team will reach out to you, so we can resolve this promptly. Thank you for your patience.
The most beautiful shoes I have ever had. So excited to wear them.
By Kim
Response from Olivela· Jun 14, 2024
Thank you for your wonderful review! We're delighted to hear that you love your new shoes. Enjoy wearing them, and we look forward to serving you again. At Olivela, we take pride in offering high-quality products and exceptional service to all our customers.
Item was just as described and shipping fantastically fast!
By P H.
Response from Olivela· Jun 14, 2024
Thank you for your wonderful feedback! We're delighted to hear that you received your item quickly and that it met your expectations. At Olivela, we take pride in ensuring our customers have a seamless shopping experience. We look forward to serving you again!
The fabric of my dress was terrible. Looks like a tablecloth. It was not true to size. For the price I expected a much more refined product.
By Ann
Response from Olivela· Jun 3, 2024
We are very sorry to hear that the dress did not meet your expectations. At Olivela, we strive to provide high-quality products and an excellent shopping experience. We appreciate your feedback and will look into this issue. Thank you for bringing this to our attention.
I was able to quickly place order and save money.
By Lynnette
Response from Olivela· Jun 3, 2024
Thank you for your positive feedback! We're delighted to hear you had a smooth shopping experience and found great savings. We look forward to serving you again soon!
