Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
287 reviews
Old Trading PostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Old Trading Post is unique as we offer our customers products ranging from manufactured goods to custom handmade products in most of our product categories. We have assembled products lines which can accommodate virtually any Western Lifestyle needs from the everyday cowboy and cowgirl to the weekend re-enactor. We have an extensive resume in outfitting projects in theatres, television and movie productions and doing research and development on special needs leather projects. The Old Trading Post is a family-owned and operated business. Since its establishment in 1998, the Skier family have supplied thousands of satisfied customers with our quality Western Gun Leather, Western Wear including Buckskin Apparel, Western Shirts & Leather Chaps, Western Boots, Western Hats and other unique Western Apparel products.
Old Trading Post (oldtradingpost.com) has 287 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 12 reviews with 3 stars · Clear filters
Pardon me. I wasn't aware of availability and for my mistaken words. Once again I do apologize. If something similar becomes available I would appreciate an offer. Thank you.
By Glen L.
Response from Old Trading Post· Jul 2, 2023
Glen not sure what you are speaking about as this order was just placed today 7/2 on a weekend and will ship out this week a 3 star rating was not deserved
Hi, I wanted to order a holster as it was pictured on your site however I was required to fill out one of your drop down menus and it did not list the carving as pictured. I’m talking about the holster presented by El Paso Saddlery. I believe it was a Cheyenne style.
By Peter J.
Placed an order for a coach gun scabbard 12/7/22 and as of 4/1/23, 16 weeks later, no delivery. Website states 8-12 weeks for delivery, and correspondence stated 12-14 weeks. A second-party seller that cannot uphold their end of a transaction is unreliable at best and fraudulent at worst. Update 4/2/23. Refund requested and graciously provided. Lesson learned: don’t order if isn’t in stock and can ship in a timely manner.
By Anthony O.
It took almost 2 months to receive a previous order. ( 2 ties) . I hope I would receive this order (blank firing pistol) In a timely manner to have it for a reenactment show soon.
By Rudy P.
Seriously you should offer more than one way of shipping $20 that That's almost a 3rd the cost of the product
By Frank L.
Response from Old Trading Post· Dec 1, 2022
The cost of everything has gone up especially shipping costs we do offer the cheapest method available not to mention you did receive a nice discount on your order which helped reduce your cost as well
Usually when someone gives a company their email on exchange for a discount on their first purchase, the code is provided right then, or added at checkout, NOT sent to their email address. I called the company but it was after hours, so I decided to just wait and order another time. When I returned to my email, I found it had been sent there. I wasted a whole lot of time looking for it. Otherwise, I'm sure this will be a good product that I will get a lot of use out of.
By C.C.
I ordered a leather jacket on 2nd of September, it’s now the 14th and I have yet received it. No tracking number or information was provided. I spoke with Mikeand he said he would check on it and get right back with me. That was 3 days ago, I have not heard back from him. Your customer service really sucks. Out of money and no jacket
By Richard H.
Response from Old Trading Post· Sep 14, 2022
Richard it was 2 days ago we spoke on Monday, yes inventory showed we had in stock but after checking your size was not. Called mfr. waited for response from then we called you back as soon as we had an answer on the availability of your sizing and color needs, we actually discussed your options on color on today and also, we are processing your refund keeping your info to call you if and when this jacket is back in stock in your size which you were fine with.
J'ai commandé une paire de gants le 14 avril 2022 et je les aies reçus plus de trois mois plus tard le 22 juillet. Après avoir passé la commandé j'ai reçu aucun courriel expliquant que l'article était en rupture de stock ou qu'il y avait une période d'attente de plus de trois mois pour cet article. J'ai essayé de les contacter par courriel et par téléphone et aucune réponse.
By Les Ventilateurs du Q.
