Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
23 reviews
Oh My UnderwearSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Oh My Underwear (ohmyunderwear.com) has 23 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
23 approved reviews, newest moderated first
ordered $63.58 USD of clothing on 10/07/2025. My was charged for that on 10/08/2025. it is now 2/12/2026. They have never sent me anything. They won't reply to emails or any form of contact. the phone number listed here is out of service. They have not refunded me. At this point it is straight up theft
By Jack
Item never shipped and company never responded to email.
By Nick W.
My items were never even shipped and I’ve not heard anything from this company after contacting them 3 separate times.
By Taeghan S.
They ripped me off. The underwear was WAY too small (order #24-46644 from 9/26/25). They agreed to replace it with the larger size in email on 10/20/25 (Return Number: RMA #9WG3BQAY). I sent it back within a week in untouched perfect condition, have tracking that proves they received it on 10/28/25 (USPS 9500113405065298811208), but they have not replaced it, refunded my money, or even acknowledged that they got the merchandise back. They simply steal your money.
By Phil
order# 24-44209 Rejected my return because the underwear was made for someone super super tiny even though they were a large.
By Matthew B.
Horrible company and not worth it. They are the prime example of why Amazon is dominating the market. Order an item, and almost a month of nothing contacted them. They stated they were out of the item and the auto message was not working. A month after that received a item that was nothing close to the original item that was ordered. They are a joke and waste of time. If you want to through money away shop with them. You want your correct item and easy customer service shop with Amazon.
By Robert
I ordered from this site, and used an old address! Doh! The old address has a person that is not nice. They like to cuss at the mail lady! I don't think they even returned the items to "OH MY!" But they still helped me get the items I ordered. Amazing customer service! I ordered more right away. I got my order in good time. I highly recommend!
By Troy F.
Love the selection of swimwear, even better is the customer service. I received a product that I didn't like/was too large, and I was given a gift card for the trouble and received assistance with the return. Will definitely order from Oh My again because the customer service was just that good, and I can trust they will make it right.
By John