Unprofessional Experience
Unclear timelines, long waits, and vague replies from support. I felt like I was dealing with a bot.
By Megan
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oh My Meds is a nationwide telehealth company offering low-cost, customized treatment plans designed to fit each patient’s unique health goals and lifestyle. Our platform makes high-quality care more accessible by streamlining the entire process — from online consultation to doorstep delivery — all without the need for insurance or in-person appointments.We’re committed to affordability, simplicity, and patient-first care. By leveraging technology and licensed medical providers, Oh My Meds empowers individuals to take control of their health with personalized solutions that are fast, secure, and discreet.
Oh My Meds (ohmymeds.com) has 68 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
68 approved reviews, newest moderated first
Unclear timelines, long waits, and vague replies from support. I felt like I was dealing with a bot.
By Megan
So many delays and barely any communication. If your health depends on timing, look elsewhere.
By Laura
Response from Oh My Meds· Oct 21, 2025
Thank you for your patience. Upon reviewing your order, I can confirm that we reshipped your package within seven days after the original shipment was misplaced by the shipping provider. The replacement order was sent via overnight delivery, and our records indicate that it has since been successfully delivered. We sincerely apologize for the inconvenience this may have caused and appreciate your understanding. Please don’t hesitate to reach out if there’s anything else we can assist you with.
I spent weeks waiting and emailing with no resolution. Ended up asking for a refund.
By Patric H.
Response from Oh My Meds· Oct 21, 2025
Hi Patric, Thank you for reaching out. I was unable to locate an order or any previous communication under the name “Patric Hod” with the information currently available. I sincerely apologize for any inconvenience this may have caused. If you could please contact us directly with your full details—such as your order number, email address, or shipping information—we’ll gladly look into your order and provide prompt assistance.
They don’t treat prescriptions with any urgency. My refill was delayed for over 10 days and no one seemed concerned.
By William
My delivery is two weeks late and I can’t get a straight answer from support. This isn’t okay.
By Olivia
I waited 8 days for a response and the person just copied info from the FAQ. Nothing helpful.
By Ashley P.
Response from Oh My Meds· Oct 21, 2025
Thank you for reaching out. After reviewing our records, I wasn’t able to locate any orders or communications under the name “Ashley P.” It’s possible that your order may have been placed with a different company. I recommend double-checking your confirmation email or payment details to verify the company name. If you believe the order was with us, please feel free to provide additional details—such as an order number or email address—and I’ll be happy to look into it further.
I get that shipping takes time, but this was extreme. Over 20 days with no update or apology.
By Harry
Response from Oh My Meds· Oct 21, 2025
Hi Harry, I sincerely apologize for the inconvenience. Although I wasn’t able to locate your specific order due to your full name not being given, I did some research and confirmed that all orders under the name “Harry” in our system were shipped via overnight delivery. Again, I apologize for any confusion or delay and truly hope you’ve received your package. Please don’t hesitate to reach out if you need any further assistance.
Everything from the consult to the shipping felt delayed. It’s been a frustrating experience.
By Laura S.