Very poor customer service
Very poor customer service. They dont have a phone # to call and ask about your order and they dont answer or never answered my emails. Too for ever for my order to be shipped.
By Annomouse
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
51 reviews
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Ohio Depot is listed under Malls & Marketplaces.
Ohio Depot (ohiodepot.com) has 51 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
51 approved reviews, newest moderated first
Very poor customer service. They dont have a phone # to call and ask about your order and they dont answer or never answered my emails. Too for ever for my order to be shipped.
By Annomouse
The Buzz Z-Gone Mosquito Trap did not work as advertised. Not a single mosquito was trapped by the device where I placed it on a table on my deck. I live right next to a lake where mosquitos thrive. Not one single mosquito. I tried it in my home as well, just to make sure. We often get mosquitos in the home too, by nature of living beside a lake. It did not capture one single mosquito. I just threw the device in the garbage.
By Debbie G.
item not as advertised, tried to return as was sent from California and I live in California. They said I would have to return to Russia costing $65.95 for return shipping for a light heating pad(that was supposed to be weighted and massage) that cost $44.99
By Kathleen L.
I received the Product in what it seems somebody had open it, Product was not wrapped in it's proper plastic. I had two items missing. Box was open and not sealed.
By josevruiz01
Really like the looks of them but way too small. Anyway to exchange?
By JADA S.
you sent my package to the wrong address and state and refuse to give answer my email and give me a refund very upset
By Kayzhiana C.
I have been very excited to receive the product ordered, but have yet to receive it. It was ordered more than a month ago. I found an address for Ohio Dept, so I mailed a letter inquiring on the where abouts of my order. No reply. Very unhappy about it. Freida Order#1175. Ordered on 7.10.20
By Freida M.
hard to rate when I haven't received the product
By terri M.