Fast and friendly
Fast and friendly
By Tommy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
194 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Ogawa World USA (ogawaworldusa.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
194 approved reviews, newest moderated first
Fast and friendly
By Tommy
Ogawa makes an incredible product and the customer service teams are first class! I couldn’t be more confident in purchasing, I am a happy customer.
By Richard
Rick was extremely helpful!!
By Nick
Great buying experience.
By Antonio
Outstanding service! Thank You Rick.
By Vance
Rick was great. Very friendly.
By Michael
Ogawa rep called back pretty quickly after online request. Very polite and informative about their product offerings and what was actually available. Nice overview of features at various price levels. Treated us like we were close friends and we made a deal. Many thanks for their time and effort. Look forward to the products arrival!
By Don
Very thorough chat feature with a knowledgeable salesperson who answered my questions quickly and accurately. Got a good discount too.
By ALEX