Great business
Called beforehand for some issue and asked me to pick up personally to avoid fraud Excellent service Will definitely recommend to friends
By Wayne Cedeno A.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
701 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orlando Theme Park Ticket Gurus! Why wait in line to pay full price? Call us toll free at 1-877-406-4836
The Official Ticket Center (officialticketcenter.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 565 reviews with 5 stars · Clear filters
Called beforehand for some issue and asked me to pick up personally to avoid fraud Excellent service Will definitely recommend to friends
By Wayne Cedeno A.
Great! The spokesperson was excellent on the phone,
By Robert H B.
There was an issue with my tickets that would not allow me to make my fast passes. They jumped on the issue and provided me feedback/updates on a regular basis until the issue was resolved. Very prompt and professional. I would highly recommend them for anyone looking at trips in the Orlando area.
By Craig
The staff was very knowledgeable about the new Disney process and to how to proceed for a first timer. Made this an enjoyable event for my guest and I. Kelly P. Manitowoc, WI
By Kelly P.
Excellent - all according to the site.
By Robson S.
Patient, helpful and reassuring. My questions were well considered and thoughtfully answered..
By Mary B.
Amazing customer service! I delayed on getting tickets and called the day of. I was going to drive to pick up my tickets but somehow got bad directions from my phone. Called them and they said they would rush the email service so I could go to the park that morning.
By Shawn
Perfect instructions, very detailed, fast communication, and shipping.
By Elizabeth del R.