Office DepotReviews of officemax.com

I ordered printer paper and a box of 64 Crayola Crayons online from Office Depot. The order arrived 3-days late. When I opened the box the ream of paper was busted open with crayons everywhere, crayon marks all over the paper and broken crayons. I was told that Office Depot policy is to return the damaged goods; they will reimburse me in 5-10 days and I pay for the replacement order in the meantime! What happened to customer service???? They should be replacing my order without my having to wait 5-10 days to be reimbursed. I did not improperly pack my order resulting in damaged goods. Absolutely Ridiculous!!!

Officemax will price match their own prices on line IF you know about it, otherwise they will rip you off in store. Bought Epson 220 XL ink cartridges. Was going to do a pick-up order but couldn't find the credits for 8 used cartridges I returned the day before (worth $2 credit for each). So I printed the sheet and went in the store. Wow! On line the cartridges were all $6 cheaper, each. What was 16.99 were 22.99 in store. I asked if they price matched their own site and they said yes, if you know enough to ask. Rip Off.

So, I go online to buy a new office chair, place the order, and head to the store to pick it up. One employee goes to the back to retrieve it but returns to tell me they are out of stock and that it can be delivered by 7 PM that night. Frustrated, I return home and attempt to contact their abysmal customer service, only to be hung up on twice. Determined to resolve the issue, I drive back to the store. A mile from the store, I receive an email stating that they no longer carry the chair. At the store, I get a refund and am told it will be credited to my card within 24 to 48 hours. When that time frame passes without a refund, I call again and am told it will take 5 to 7 business days. That period elapses, and upon calling again, I'm informed it will take 7 to 12 business days. Outraged, I call once more and am told a "check" will be mailed by July 28th. I wait and call after the 28th, only to be told that the store should issue the refund. Returning to the store, now furious, I am told to call corporate and threatened with arrest for trespassing if I return. Speaking with customer service again, they claim a check was issued on July 1st, but it has never arrived. DO NOT SHOP with this company. I went to Staples, and not only did they have the chair I ordered online, but they also delivered it the same day. The same chair this company advertised was at my home two hours later. Now, the customer service rep is allegedly escalating my issue to someone else to locate my check—a blatant stall tactic. I'm supposed to get a call from the escalation team in 24 to 48 hours, another delay to get me off the line. They essentially sold me something they did not have or carry but advertised as available, then refused to return my money. This is fraudulent behavior, plain and simple. I have filed a complaint with the Attorney General of Oregon and my bank. Selling a product you don't possess and refusing to issue a refund is not only unethical but illegal under consumer protection laws. This company’s actions constitute fraud and deceit.

Placed an order and got confirmation on screen. It never sent the confirmation email and when I contacted them, they said that they didn't have the order on their system. However, it is showing on my credit card! Would not trust this organisation again

Very very bad experience for the second time in a year. They tell you to hurry up and place the order and you can get the product the next day. In both cases for me they lied, even to the degree of saying they were at my home for delivery but I wasn't there. Next day? That's a lie! In both cases many days later still no product. The company is a loser, stay away.

Invoice for product we never ordered

Phishing. Trying to get people to pay for a fake product.

Sender falske fakturaer på produkter, der ikke forefindes på hjemmesiden. OfficeMax har konti i Montenegro og deres betalings krav er i euro, men de er lokaliseret i Australien i følge deres hjemmeside. Pas på! Watch out for this company! My Firm is getting bills for products we never ordered. They are located in AUS but are using af Bank in Montenegro! You have to pay in Euros! I´ve serch for the products they claime us for, they do not exist. Strange!