Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
239 reviews
OCHOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to OCHO.We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward.OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM.Insurance, built around you.
OCHO (ocho.co) has 239 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
239 approved reviews, newest moderated first
Great starting price, easy,fast and I love that I have the ability to control everything through my app
By Jeanette
Response from OCHO· Aug 13, 2026
Thank you so much for your feedback, Jeanette! I'm so happy we could help you out with a great starting price on your insurance! If you ever need us, we're right here.
Payment was affordable
By Ann Marie Deleon G.
Response from OCHO· Aug 12, 2026
We're glad we helped you get started on your car insurance, Ann Marie! We're right here if you ever need anything.
Fast easy stressfree, great prices!
By Lisa P.
Response from OCHO· Aug 12, 2026
Fast, easy, stress-free, and great prices — that's exactly what car insurance should feel like. Thank you for choosing OCHO! — The OCHO Team
Very good nice great price
By customer
Response from OCHO· Jul 24, 2026
Great price and a great experience we love to hear it! Thanks for choosing OCHO for your car insurance!
Ocho used to be my auto insurance company. They failed to report to mvd my vehicle being insured. 3 months later I received a letter mvd suspended my plates. They misleading me so I told them on the phone I want an email of my continued coverage. I decided to start a dispute. I took the email and reinstated at mvd for 50.00. Ocho also has been charging me each two weeks 41.00 dollars. Yes 83.00 monthly...I am trying to resolve this dispute with my refund. Good Service is hard to get with Ocho. None of the departments work with another..!! I'm upset.
By Selu S.
Response from OCHO· Jul 24, 2026
Hi, we're sorry for the frustration and we understand how stressful a plate suspension can be. To clarify: OCHO is an insurance broker, not the carrier. MVD reporting is handled automatically by the carrier after a policy is generated, but there can be a delay before the MVD receives it. When you contacted us on May 20th, we manually reported your coverage to the state that same day and sent you the verification confirmation. The $50 reinstatement fee is set by the state and not something OCHO charges or controls. As for the $41 payments, those cover the balance of coverage already used after your cancellation. We'd like to resolve your dispute and are happy to walk through everything with you. Please call us at (800) 220-1416. — The OCHO Team
One I forgot to make my payment and they cancel my insurance, the next day I tried to pay and it made have to reapply
By Kim
Response from OCHO· Jul 21, 2026
Hi Kim, we're sorry for the frustration. We do send reminders and offer free payment extensions through the app to help avoid cancellations. If no payment is made within the extended window, the policy will be automatically cancelled. Once cancelled, a new application is required to reinstate coverage. If you need help getting set up again, call us at (800) 220-1416 and we'll make it as quick as possible. — The OCHO Team
Quick and accessible
By customer
Response from OCHO· Jul 21, 2026
Quick and accessible car insurance, that's what we're here for. Thanks for choosing OCHO, Luis!
Easy and affordable start…sometimes we don’t have the expensive start up costs. OCHO is awesome!
By customer
Response from OCHO· Jul 21, 2026
No big upfront costs to get covered, that's exactly the point. Really glad OCHO made it work for you. Thank you for the kind words!
