Occasions Gift GivingReviews of occasions-gift-giving.com

Response from Occasions Gift Giving· Oct 4, 2021

Hello Sarah, After checking your order details we see that you purchased an item that had color variations. If you check your order details, your order was placed for Style 695C which was the purple and white case. The leopard print was not an available option as it was sold out. We thank you for your review but we wish that you would have contacted us so that we could have assisted you with this before your posting of this review. Kindest regards

Response from Occasions Gift Giving· Aug 28, 2021

Hello Christine, Your feedback is very important to us and we are sorry to hear that you experienced a problem with one of the items that you purchased from our store. We believe in our products 100% and customer satisfaction is very important to us, but we also know that sometimes things can go wrong in the manufacture process. We find it unfortunate that we were not contacted about this issue before this review was posted so that we could have worked toward a satisfactory resolution and provided you with a better shopping experience. Customer Service