Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Oasis Neon Signs
World's No.1 LED Neon Sign Manufacturer.Make your life colorfully bright with Oasis Neon SignsAt Oasis Neon Signs, we specialize in creating custom LED neon signs that are perfect for any space, from business signage to home decor and event displays. Our neon signs are designed with the latest in energy-efficient LED technology, offering vibrant colors, durability, and safe operation. With easy customization, fast express shipping, and a dedication to customer satisfaction, we transform your ideas into striking, long-lasting personalized neon signs that brighten up any environment.
Oasis Neon Signs (oasisneonsigns.com) has 19 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Would highly recommend dealing with Oasis. Great service and product. Also fast turnaround around.
By Anthony
Awesome signs!
Awesome signs!
Super happy with how our neon sign turned out for our shop front. Their team were friendly and willing to help with all our concerns. Thank you! We will be back for more signs.
By The Healthlink C.
So helpful and executed my sign…
So helpful and executed my sign perfectly!
By Katie W.
Bad experiences with this company
Bad experiences with this company. Everything comes from China. It’s not Australia owned. Don’t waste your money and go directly to a Chinese source like Alibaba or Amazon. I bought the the signs from them because I thought it was Australian comp.
My signs are are not working and I made a complaint they told me to pay again . Their design/ mock up is different from the actual products. I hate this type of dishonest business. I will report them to the fair trade as well. Wasted thousands of dollars for nothing.
By Amy D.
Absolutely Terrible Experience – Avoid at All Costs
This has been one of the worst business experiences I’ve ever had. I would give zero stars if I could. This company delayed my sign by almost an entire month, causing serious disruption to my business operations and a direct loss of income.
When the sign finally arrived, it didn’t even match the quote they originally provided—completely different specs, and no accountability for it.
Their communication is downright atrocious. Emails go unanswered for days (if ever), and calls are either ignored or sent straight to voicemail. It’s like they vanish the moment you make a payment.
This company is disorganized, unprofessional, and clearly has no regard for customer satisfaction.
By Karam
Response from Oasis Neon Signs· May 29, 2025
Thank you for your message and for sharing your concerns. I’m truly sorry to hear that your experience wasn’t as smooth as expected. We always aim to deliver high-quality products on time, and I’d like to respectfully offer some context surrounding your order.
Your order was placed and approved on 22/04/2025 based on a quote for a single-sided Front Lit signage. A detailed mockup was sent for your review and approval, and after confirmation and payment, the design was moved to production.
Later on the same day (22/04/2025), you reached out with questions and requested changes to the specifications. Despite your order already being in the production queue, we paused the process to accommodate your changes—an unusual step that disrupts our workflow and timelines, but something we did to support you.
After clarifying your requirements and finalising everything on the evening of 24/04/2025, we would normally move the job straight back to production. However, 25/04/2025 was ANZAC Day (a national public holiday), followed by the weekend. As a result, production was officially resumed on 28/04/2025.
All of this was discussed and explained to you over the phone. Despite the interruptions and changes, your approved signage was completed and delivered by 16/05/2025.
To clarify, your order was delivered within 15 days from the date of approval and payment—well within our standard production window for custom signage. Given this timeline, your comment stating you were waiting for “almost an entire month” is factually inaccurate and unfair. It is also disappointing to read that, as we prioritised your order, adjusted our workflow midstream, and maintained communication throughout.
Please understand that "front-lit signage" is a custom, hand-crafted product that cannot be produced and delivered in 2–3 days. It requires care, precision, and time to ensure the best result.
We appreciate every customer and work hard to provide a seamless experience, which includes clear communication, detailed design approval, and confirmation before any order moves into production. While we regret that this situation did not meet your expectations, we hope you can understand our limitations once a design is approved and in motion.
Customer satisfaction is important to us. Please don’t hesitate to reach out—we’re happy to assist in any way we can.
Customer Relationship Team
Oasis Neon Signs
quick and easy
quick and easy! thank you :)
By Andrew Y.
These guys are the Bomb!
The team at Oasis were friendly and super helpful when we needed a Neon sign with a fast turn around. Thanks again for a great product and ordering experience.
Oasis Neon Signs