oaksofa.comReviews of oaksofa.com

I AM A HOUSE BOUND DISABLED WOMAN WITH TERMINAL ILLNESS I'VE NOW GOT NO SOFAS AS GOT MINE TAKEN AWAY AS WAS TOLD MINE WOULD BE HERE YESTERDAY AND ITS NOT ARRIVED ( SURPRISED SURPRISED) IVE TRIED PHONING AND GOT NOTHING OTHER THAN WATS APP WE WILL GIVE MONEY BACK YET IM STILL SAT ON MY BED AS NOYHING TO SIT ON IVE GOT A TERMINAL ILLNESS ASWELL BUT THEY DON'T CARE ABOUT THAT IVE PHONED POLICE DONT BE FOOLED AS I WAS NOW IVE GOT NOTHING AND HAVENT GOT MONEY TO BUY ONE OUT RIGHT IM EXTREMELY UPSET

Update I have exhausted all avenues on getting my deposit back they keep lying to me saying their manager is in Turkey and will be back in a few days. It’s been nearly 3 weeks now. Abdul promised he would speak to Danyal who took my order and deposit. He promised if Danyal didn’t cough up he would return my money himself but nothing came of it. My thoughts are Abdul and Danyal are the same people. To take a deposit then cancel my order for sofas then not deliver them is so so wrong. They even knew I was getting rid of my existing sofas, leaving me with nowhere to sit these past 3 weeks. Abdul confirmed that they don’t take deposits only cash on delivery so why take a deposit from me. He replied he took an opportunity and scammed you. I’m So disgusted.

Scam company don’t trust them, they show you one picture then send a different sofa, the only take cash so once you realise you can’t get a refund. They are a scam do not buy from them at all.

So this company can only be contacted via whatsapp. You can not physically speak to anyone. The attendee on the other hand Daniyal states each time manager is in a meeting and will call soon. As soon as i showed interest for more than 2 sofas i was called by the so called manager Abdullah within like 2 hours. As soon as they realised i shared this number with my sister whom they scammed i got blocked from everywhere. Best to keep away and pay that big extra from a reputable company whom you can actually speak to.

product not as described wrong size sent wrong material wrong colour piping detail missing no warranty or receipt issued using someone else's image for sale and then delivering cheap copy. Inside materials is just old scraps of sponge - avoid at all costs. I contacted to rectify the issue and they have ignored all correspondence. Complete sham of a company

I ORDERED A SOFA OF THIS COMPANY AND THEY SAID IT WOULD BE DELIVERED ON THE 20TH OF SEPTEMBER AS THE DAY APPROACHED THEY SENT ME A TXT TELLING ME THEY COULDN'T DELIVER TO SCOTLAND AND TOLD ME THEY WOULD REFUND MY I AM STILL WAITING I TRYED PHONING THEM EMAILING THEM TXTING THEM AND GOT TOLD THAT I WILL GET MY MONEY IN 3-5 DAYS AND STILL GOT NOTHING ABSOLUTELY JOKE OF A COMPANY SO I HAVE HAD TO CONTÀCT THE POLICE ABOUT THIS AS I THINK I HAVE BEEN SCAMMED BY THESE PEOPLE STILL HAVEN'T HEARD ANYTHING FROM THIS COMPANY ABOUT MY REFUND THEY HAVE BLOCK ME ON EVERY PLATFORM PLUS ON PHONE AND EMAIL ABSOLUTE JOKE OF A COMPANY