I was happy with the product
I was happy with the product. My only complaint would be that your website was a little annoying to navigate.
By Evelyn
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
694 reviews
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About Oak Park Home & Hardware, Inc. (OPHH.com) Oak Park Home & Hardware has been in business since 2001. We are a small business and genuinely care about helping our customers in any way possible. We are a mid-west company located within the Frank Lloyd Wright Historic District in Oak Park, IL. Customers are our top priority and we aim to make your shopping experience an enjoyable one! Offering Many Quality Products Made in USA Oak Park Home & Hardware began with the goal of offering products made in USA by either an individual Craftsman or small manufacturer. Over the years, it has become quite challenging to offer products exclusively made in USA and over time, have incorporated some quality products made overseas into our product mix. More Than Just A Home Store Oak Park Home & Hardware specializes in interior and exterior lighting, hardware, and home accessories. Many of our items are made to order and available in many finish and/or glass options. For this reason, we do everything possible to assist in our customer’s selection process.This may require multiple phone conversations, email conversations, and Photoshop renditions. This is, in part, what separates us from our competition and our customers find much value in this effort (and so do we).Shipping PolicyOur online shipping costs are for shipping within the 48 contiguous States. We do ship to Alaska, Hawaii, and Internationally. These shipping costs are typically our actual shipping cost without any mark-up.Your privacy and order information remains private and secure. We do not share customer information with any other businesses or third party.
Oak Park Home & Hardware (oakparkhome-hardware.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 40 reviews with 4 stars · Clear filters
I was happy with the product. My only complaint would be that your website was a little annoying to navigate.
By Evelyn
Beautiful tiles! They look lovely on the front of my house. Came without two of the screw but I picked some up at home depot. Would definitely purchase from here again!
By Leah
Was disappointed that the original order took a long time to arrive (I guess I missed a line at check-out that indicated it would take awhile). There was also a small part missing when the order arrived. Customer Service sprang into action and out of their way to look after me and saved the day! I appreciated their straight forward communication and attention to my concerns. All worked out OK. Thank you ... I will be back!
By Peter J.
Overall the three products are great - address plaque; doorbell cover; and mailbox. However, the shipping costs were unproportionaly high. This tarnished the experience overall
By Cindy
Response from Oak Park Home & Hardware· Oct 12, 2016
Thank you for taking the time to review us!
The shipping time was a bit lengthy but the candles I received were in perfect condition and smell amazing! Thank you Oak Park!
By Dana
Response from Oak Park Home & Hardware· Oct 12, 2016
Thank you for taking the time to review us!
Who has time?
By Mark
Response from Oak Park Home & Hardware· Aug 9, 2016
Thank you for taking the time. We really appreciate it. Your order with us was for House Number Tiles and Bracket and we hope that they worked out well for you.
We wanted two sets of numbers and had 2 for the quantity through the order process, getting a charge that included the two sets. However, when the payment got processed, suddenly it was for just one set. Getting a second set would require doubling the delivery charges.
By Arthur
Response from Oak Park Home & Hardware· Aug 1, 2016
Thank you for the feedback. Unfortunately we are only able to calculate shipping costs by item rather than by weight. We can certainly reduce shipping charges down to actual shipping costs when asked by phone or email. We have done this quite a bit. Please let us know if you would like a second set of the numbers. You would pay product cost only and free shipping on your second set. Thank you!
I love the Craftsman-style house numbers I purchased from Oak Park.
By SunshineDaydream