Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,890 reviews
Oakley Standard IssueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oakley Standard Issue (SI) is a dedicated division of Oakley, Inc. committed to serving the needs of Military, Government, Law Enforcement, Fire and EMS professionals. Oakleysi.com is a free membership program with exclusive products at a direct price.
Oakley Standard Issue (oakleysi.com) has 1,890 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,890 approved reviews, newest moderated first
Excellent product, great prices.
By Jonathan A.
Response from Oakley Standard Issue· May 26, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Customer Service is absolutely amazing
By a & j sounds disc jockey S.
Response from Oakley Standard Issue· May 27, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
fast service and free shipping. Quality glasses
By Benedict V.
Response from Oakley Standard Issue· May 26, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great deals and discounts. Site is easy to navigate and delivery time has been very good. This is the fourth set of Oakley's I've purchased off of Oakley Standard Issue in the past 6 months. All exceptional products at an exceptional price.
By Buddy B.
Response from Oakley Standard Issue· May 26, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Order shows as having shipped on May 8…. My package still hasn’t left the warehouse according to the tracking number. I can’t find a phone number to reach a human to discuss this. I have been a loyal Oakley customer for decades but not being able to replace my eye pro in a timely fashion will cause me to shop elsewhere. I attempted to reply to the email that Oakley submitted and have received no response. I have attempted calling and the only option is to start a live chat. The chat stops responding once I enter my email. I have been absolutely unable to speak to a customer service representative or any kind. Oakley should be ashamed. To take money from me without shipping my order is theft. I can't even request a refund because there is no option for that from the website. If I start a return order it makes me promise to ship back the goods: which I can't do because I never received them. DO NOT ORDER FROM OAKLEY. THEY WILL STEAL YOUR MONEY.
By Chelsey G.
Response from Oakley Standard Issue· May 19, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform
I received my Thurso, low bridge with deep water prizm sapphire lenses, glasses. They arrived with in a few days and I am very happy with them. They are super light weight and the nose pad and temples are grippy. This helps them stay in place. They appear to be solidly built as has been my experience with all Oakley items I own. I wore them while I was fishing today and I was able to see fish following my lure. Excellent clarity.
By Doug
Response from Oakley Standard Issue· May 19, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I have bought many sunglasses and they are great. 5 stars. Ordering, shipping etc 5 stars... Trying to get ahold of someone or email about warranty or problems with a pair of sunglasses, which I have, zero stars.
By rich H.
Response from Oakley Standard Issue· May 12, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform
The order was scheduled to arrive on May 7th. Today is May 10th and it just says "late." No explanation and no customer service whatsoever.
By William P.
