Easy to order
Easy to order, fast service and delivery. The product was as advertised!
By Rafael F.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,890 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oakley Standard Issue (SI) is a dedicated division of Oakley, Inc. committed to serving the needs of Military, Government, Law Enforcement, Fire and EMS professionals. Oakleysi.com is a free membership program with exclusive products at a direct price.
Oakley Standard Issue (oakleysi.com) has 1,890 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,890 approved reviews, newest moderated first
Easy to order, fast service and delivery. The product was as advertised!
By Rafael F.
Awesome product, great value, and super fast delivery. Couldn’t ask for more!
By Richard
Easy ordering process. Great price! Arrives much sooner than expected date.
By Alfredo G.
NO customer support. I ordered a pair of prescription sunglasses and when they arrived I have double vision when wearing them. My everyday glasses bought through my eye doctor are perfect. I have attempted to get help from Oakley but no one will help me. The chat tells me to call, the phone tells me to chat! Either way, NO ONE ANSWERS either way!
By Steven
Response from Oakley Standard Issue· Oct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform
I purchased a pair of custom sunglasses at a significant discount compared to similar options in stores. The website was easy to navigate, and selecting my custom features was straightforward. Delivery was smooth with consistent updates throughout the process. The sunglasses arrived well‑packaged and matched the specifications exactly. Overall, I’m very satisfied with the purchase and would gladly order from them again.
By Shane W.
Easy ordering, great selection, fast delivery. Awesome
By Shayne A.
Incredible speed of delivery! Great price, great product!
By Michael M.
One of the worst experiences with oakley. From them not honoring a 30% promo, to taking over 10 phone falls over a month to have some supervisor in India disrespect me over the phone and straight up cancel my order then still attempt to charge my card full price a week later. Im officially done ordering from oakley. End of an era. When you choose India to provide the worst customer service, you isolate your long term customer base. Ive been a oakley customer since I was a kid in HS... now I just purchased 6 new shades from underarmour for the same price as 1 from oakley. Buyer beware of the service at oakley
By NF
Response from Oakley Standard Issue· Oct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform