Discount code for Harry Potter is invalid
I spent $4.95 for access for codes to Harry Potter. The code according to their web site was valid for the day we wanted to go to the show, Feb 16th. However when I tried to use the code the theater website says it is invalid. I've requested a refund, which they denied me. They are now posting a new response to this review every few weeks. 4/1/24 Update: Wow, now says I keep posting new reviews, nope, just posted the 1st one way back in November. However I am getting almost daily emails saying they are posting a new response to the review.
By Colleen Stout K.
Response from New York Show Tickets Inc. NYTIX· Nov 30, 2023
Colleen had a problem with our Harry Potter discount offer, but she chose to make a complaint here rather than use a one-time use discount code that we would have supplied to her that would have provided the discount that we listed. Her actions broke our terms of service. Trustpilot has changed their policy and they now prioritize negative reviews at the top, which is a pretty disgusting way of doing business as it makes it appear that we have more negative reviews than we have in reality. This is done to get more hits. We have every right to respond to your false and derogatory posts and if you think by adding another false review is going to turn the temperature down, then you are very wrong. I suggest you delete your multiple posts and we go our separate ways, otherwise we will continue to defend our position. You started this. so you can end it too.



