Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
89 reviews
NYC Great MoversSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Great Moving & Storage is New York/New Jersey-based licensed and insured moving company. With professional and experienced moving crews, Great Moving has achieved a 5-star rating throughout the online platforms. The moving company specializes in local residential, commercial, packing and moving, and long-distance moves. All our staff members are polite, well-trained, and hardworking professionals. Our moving process is extremely simple. We provide free of cost over the phone and email estimates where we explain all our terms. When you approve the given price, your move is scheduled and on moving day a trained hardworking crew arrives at your doorstep to help you move.
NYC Great Movers (nycgreatmovers.com) has 89 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
89 approved reviews, newest moderated first
We had a death in the family overseas and the whole team rallied to do our move without us. Above and beyond. The team kept us fully informed on each step, took immense care without possessions and ensured all beds and dining tables were built before leaving
By Patricia W.
Was super hopeful that these movers would be efficient and good at moving our things to our new apartment, especially with all their wonderful Google reviews. Unfortunately all we got was a crew of idiots who seemed to think that a customer should feel and act "positive" after being informed that their move is actually going to be much higher than originally quoted. And you would think, after telling a customer this update and they say "fine, let's do it." That means to move forward with the move. Not with Great Movers! They moved their asses right out of our apartment and into their truck where they sped away and refused to explain themselves beyond "the office should call you". 10 minutes of me and my partner repeatedly saying "yes, we'll pay!" While the movers freaked out that we were less than pleased No apologies for the incident either from the office once I got a hold of them and they had the gall to ask if we would move our moving date to the next day without any mention of a discount for their shitty customer service. Here's the thing. Does it suck that our move went from around 1600 dollars to somewhere over 2000? Of course. But if someone says "I understand why there are higher labor costs, so I will pay them." They shouldn't have to pretend that they are happy about it to get service. 4 grown men getting uncomfortable because two women were honest about how they didn't like their price being increased but would still accept service. Oh, and greedy too- the second the price went up the man in charge of the team started stammering about "needing a higher tip" too. At the end of the day, they were just too scared to do their actual job. Next time, skip Great Movers and find someone else who will actually stick to what they say they will do.
By Vanessa G.
This company sent an unprofessional crew of guys that were fighting amongst each other and sloppy with handling my furniture. They dropped a Marble dining table off their truck that cracked in half. They told me to call the office and file a claim. The office has not respond to our claim and will not take responsibility. They sent over a BLANK COI. THEY ARE AWFUL. They ARE NOT INSURED.
By Chris B.
These movers were excellent. They arrived on time, were courteous, careful, and very efficient. Every piece of furniture was carefully wrapped. I would highly recommend them.
By Jack S.
I had a great experience working with Great Movers for our recent move. Although there were some issues with management regarding the listing of items, the movers themselves were extremely helpful. I needed to move an entire apartment, and I truly couldn't have done it without these movers. They arrived with a solid plan and were patient throughout the entire process. They handled everything with great care, especially the fragile items. Overall, it was a wonderful experience.
By Ellen M.
I had a wonderful experience with Great Movers. They were friendly, careful, and efficient. The move went smoothly, and they even helped me reassemble some furniture. I would highly recommend them!
By Louis W.
I am thoroughly impressed with the exceptional service provided by Great Movers! From the initial consultation to the final delivery, their team demonstrated unparalleled professionalism, efficiency, and care. The movers were courteous, highly skilled, and meticulously handled my belongings, making the entire process remarkably stress-free. Their transparent pricing, prompt communication, and flexibility accommodated my every need, exceeding my expectations.
By Christina D.
I have used NYC Great Movers twice, and both experiences were fantastic. During my first move, things were quite chaotic, but they remained incredibly patient and flexible with me. The team was fast, careful, and efficient. Moving, especially in New York, can be stressful, but this company helps alleviate some of that tension. Their prices are excellent, and I look forward to using them for my next move!
By Charles S.
