United National Moving servicesReviews of nwmoving.com

Was not made aware that they were brokers and not actual movers. Had I known I would have gone with a different company. The brokered movers changed my delivery from 1 week, then 2wuthout them calling me, now 3 weeks. I need my stuff now. Not happy with this at all

Horrible experience! Price was tripled on the day of the move and they did not move everything that was on the quote. Mover was a bully knowing we had no choice on the day of the move! Kim in customer service told me we would not get a refund if we cancelled and was extremely rude! This was one of the worst experiences I have ever had as a consumer. We also had to spend another 600 dollars to rent a truck as the movers did not arrive in a full size moving van expecting to move us. It also took 2 extra days to move us 350 miles.

What didn't go wrong. They sent us the most shady criminal company to move our items. On the day they showed up to pick our stuff up they doubled our quote. Many of our boxes never showed up. They will either steal or lose a lot of your stuff. The items that do show up will, more than likely, be damaged. It was a little conspicuous that the boxes they lost contained important financial and personal documents as well as cremation ashes that are unrecoverable. They are also, obviously, in bed with the claims company they will send you to, which is as big of a scam as the moving company themselves. If you are into hiring scam artists and criminals to move your stuff, by all means, pick these guys. If anyone else who has been screwed by these guys wants to jump in on my lawsuit against them, let me know. They need to be shut down.

They are just brokers and would take their profit in the start. After that they don't care what happens with your move and you need to struggle with the third party

Too bad there is t a zero rating! Tried to cancel after hiring them. Proposal had cancellation policy but contract did not( small print). Then they offered me 200$ back and withdrew that after I tried to contest the whole charge! Gave them more than a week notice! They were rude and wouldn’t back down. No wonder there reviews are terrible! I didn’t even have them move anything and saw how terrible they were! Good luck if you use them! Try somebody else that stands behind good busy practices!

Absolute scammer. Unprofessional and would suggest avoiding at all cost. Had a contract clearly stating the items to move my 82 year old mother 30 minutes away. They write things up in cubic feet as if we are supposed to quantify that. Showed up and tried to hold us hostage to pony up another 2200 dollars over the estimated $2000. We told them to hit the bricks. Now we have to fight to get our deposit back. Genovani and Jimmy are unethical and immoral.

If there was possibility of rating less than one star I would. Just calling in for a quote is awful. If this is a highly rated moving company there should be no need to be rude and hustle talk people to make the decision on that call…I run a business in the service industry and one of the most fundamental thing is to be kind to potential customers.It’s a big no for me :(

Terrible service. Now I know why they changed their name. Sales/customer service seems good at first, but you will be underquoted and told the cost is double once the movers pack your items. I used their packing service and multiple items have been ruined and now I need to spend time filing a claim via tedious process. Once the movers are there and try to get more money from you, and no one will pick up the phone from sales or customer service. You will go to the beginning of queue and then be sent back. They completely ignore you. It took 4 weeks to get my items and the movers showed up with a literal semi-truck 18-wheeler (for a studio move) and told me I had no choice but to pick a Sunday window when they called the day before. Cannot stress enough to avoid this company. It's not a total scam (as you will get your stuff), but it's essentially a scam. The movers they use are extremely unprofessional. This is my second cross-country move I've gone through and the previous I used was a completely different experience. Avoid at all costs.