Great customer service
Great customer service, excellent prices, and they have products I use.
By Gavin D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
224 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nutrition Faktory was created with ONE GOAL in mind, give our customers the absolute best experience they've ever had at a nutrition store!!! We have the best selection for Protein, Preworkout and Vitamins. Check out our selection of great Supplements!
Nutrition Faktory (nutritionfaktory.com) has 224 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 195 reviews with 5 stars · Clear filters
Great customer service, excellent prices, and they have products I use.
By Gavin D.
The preworkout I wanted was sold out in the flavor I wanted so I had to find a different source for it found Nutrition Faktory over a google search and they had it in stock and it was also well priced. Than went to Trustpilot to check the reviews as I never heard of this company before. Some of these reviews made me reconsider my purchase honestly. I bought it anyway! They shipped SUPER QUICK and it arrived today ZERO issues would definitely buy again from this store. No clue whats up with all these negative reviews. Give them a try and see for yourself can 100% recommend Nutrition Faktory.
By Giulietta
New to Nutrition Faktory after I moved to Middle TN and truly blown away by the service and most importantly the pricing. They have THE most competitive pricing on all my favorite protein and pre-workout. The selection is great as I have lactose sensitivity so I have been moving frequently between manufacturers - which I can do with ease given their wide selection. Also they deliver QUICKLY - if you're local, they drive directly to your home in a Nutrition Faktory-wrapped vehicle. Recently ordered on a Sunday and received my order Monday morning, hand delivered. Literally do not know where else you can get that level of support/service. Shop here, you won't be disappointed.
By Greg B.
Best service for buying suppliments online. Fast and responsive shipping. I am totally satisfied.
By Ahxan G.
Fast delivery and a easy web page to browse through.
By Mr.T88
Response from Nutrition Faktory· Jul 13, 2023
Your 5-start review means everything to us, thank you for sharing Travis!
First time buying from them and everything went well !
By Cassie
Got exactly what I paid for in a timely manner. 10/10 would recommend.
By Ryan S.
Nutrition Factoy always has what I need, and fast delivery times. They have become my go to store for supplements now.
By Drew S.