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NutrisenseReviews of nutrisense.io

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The Fair Hearing score

4.5/ 5

Excellent

864 reviews

Nutrisense4.5Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Nutrisense

At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.

Nutrisense (nutrisense.io) has 864 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: nutrisense.io
Website: nutrisense.io
Category: Wellness & Spa
Listed on The Fair Hearing: 2026

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Nutrisense reviews

Showing 716 reviews with 5 stars · Clear filters

Aug 12, 2025
Responsive, kind customer service
Im new to wearing a CGM and having a subscription. The customer service was responsive, knowledgeable and helped me navigate all the questions I had.
By Carol B.
Response from Nutrisense· Aug 16, 2025
Welcome to the Sensor life! 🌟 We’re so glad our team could help guide you through the learning curve, you’re in great hands. Here’s to unlocking all those health insights together! Don’t hesitate to reach out anytime. Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 31, 2025
Fast and positive customer support
Jennifer from customer support was incredible. Somehow Nutrisense had outdated insurance information on file for me and Jennifer was quick and responsive at getting it updated and completing the insurance verification so that I could schedule with my nutritionist soon. I’m very happy with the experience.
By Katie M.
Response from Nutrisense· Aug 2, 2025
This is wonderful to hear, thank you so much for sharing! 🌟 We’re thrilled Jennifer could quickly resolve the insurance verification and get you scheduled with your nutritionist. She’s truly a rockstar, and we’ll make sure she sees your kind words (this will make her day!). At Nutrisense, we know seamless support matters, especially when navigating insurance details, so we’re grateful Jennifer delivered that for you. Thanks for trusting us with your health journey, we’re here cheering you on! ✨ Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 28, 2025
Nutrisense is extremely responsive to…
Nutrisense is extremely responsive to questions or any issues. Working with my assigned nutritionist has also been game-changing for my health journey. My nutritionist has been an amazing cheerleader and guide for me to navigate a new diagnosis of Hashimoto's and hypothyroidism while working to determine how to manage my blood sugar.
By Jennifer E.
Response from Nutrisense· Aug 2, 2025
Stories like yours are why we do what we do! 🌟 We’re thrilled to hear how your nutritionist has been a game-changer, navigating Hashimoto’s and blood sugar management is no small feat, and having a cheerleader in your corner makes all the difference. We’ll make sure they see your kind words (this is the fuel that keeps our team going!). Keep shining, and know we’re here to support you every step of the way. ✨ Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 22, 2025
Anthony at Nutrisense, made my experience.
I was so excited to start this program and learn more about my health status. My Stelo sensor died 5 days in. I sent an email, to the wrong place bc nothing happened. I emailed Anthony who had previously emailed me about my account. He fixed it all with the most helpful positive attitude and added time to my subscription bc of the lost days. What a gem of a hire! Has been working since, so informative.
By K T.
Response from Nutrisense· Jul 26, 2025
Wow, this is exactly the kind of experience we strive for! 🎉 A huge shoutout to Anthony for turning things around with such positivity (we’re lucky to have him on the team!). Thrilled to hear your sensor is back on track and you’re finding the insights valuable. Thanks for taking the time to share this, it means the world to us! Keep crushing those health goals! 💪✨ Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 16, 2025
GREAT HELP WITH SYNCING ISSUE'S
I was having a very difficult time syncing my phone and my stelo app and sensor. JENNIFER was great and patient and helped me get it fixed.
By Kathleen B.
Response from Nutrisense· Jul 26, 2025
Yay! 🎉 So glad Jennifer could save the day with her patience and expertise, she’s a rockstar! 💫 Thanks for sticking with us through the tech hiccups, and we’re thrilled you’re all synced up now. Here’s to smoother sailing (and even better insights) ahead! ✨ Best regards, Juan your Nutrisense Customer Support Team Lead
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Jul 8, 2025
Sensor pairing
Jennifer was extremely helpful in a very aggravating experience with stelo support. I had successfully installed a sensor, went the time alloted and replaced the sensor. The new sensor would not pair. I contacted your support through the website after trying everything in the help menu. They referred me to stelo. It was a very poor non experience. After many fruitless emails with stelo, I contacted your support team and with their assistance I finally got the issue resolved.
By Joel P.
Response from Nutrisense· Jul 26, 2025
Hi there, we’re so sorry for the frustration and runaround you experienced; that’s absolutely not the level of support we aim to provide. A huge thank you for sticking with us (and for your patience!), and we’re thrilled Jennifer could step in to help get things resolved. Your feedback is invaluable, and we’ll use it to improve. If you ever need anything else, don’t hesitate to reach out, we’ve got your back! 🙌 Best regards, Juan your Nutrisense Customer Support Team Lead
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Jun 26, 2025
Great customer service
The response time to my question was very quick and they took care of my request without any hassle.
By Jenn C.
Response from Nutrisense· Jun 28, 2025
We love hearing this! ⚡️ Quick, hassle-free support is what we strive for, so glad we could deliver for you. Thanks for taking a moment to share the kind words. It means the world to our team! Keep thriving, and know we’re always here to help. 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
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Jun 24, 2025
Great help and guidance…
A very helpful nutritionist in Valerie Hawkins and great customer service when I write to ask a question. Both Kelly and Madeleine have been very cordial, prompt and helpful.
By Kate
Response from Nutrisense· Jun 28, 2025
We’re thrilled to hear about your great experience with Valerie, Kelly, and Madeleine! 🌟 Our team is passionate about providing personalized, prompt support, so it’s wonderful to know their efforts made such a positive impact. We’ll make sure they see your kind words (this will absolutely make their day!). Keep up the amazing work on your health journey, we’re here to cheer you on every step of the way! ✨ Best regards, Juan your Nutrisense Customer Support Team Lead
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