NumeradeReviews of numerade.com

I forgot to cancel my subscription and when I saw that they charged me even though I didn't use the platform, i sent a request for a refund right away and in less than 24h they responded saying they will figure the refund. Great support which matters a lot to me.

Great site, helped me a lot with my homework! I added the one year subscription by mistake as I wanted to try it for one month. One email and my issue was resolved. Strongly recommend this site!

I got a free trial because I wanted to test this service but then I was 2 days late to cancel the subscription and was charged the annual 80 dollar fee. :( Luckily I contacted support right away and they got back to me immediately and are giving me almost a full refund minus a month! (Which is fine because I’m the one who waited too long to cancel before the trial ran out). Very fast and helpful service thanks to Kaitlin and I appreciate getting a refund!

The platform itself is helpful to students. I also love how they understand and resolve subscription concerns/issues. It would always be my go to app whenever necessary. Thank you very much, Numerade!

So far, my experience has been positive. Unlike some of their competitors, they offer a free trial. I signed up for the trial and then cancelled, but one of the questions I asked was answered after I ended my trial. I was treated kindly and fairly in order to continue my trial in order to see the answer and video. So I needed some help with stats and in some cases, the exact question I was looking for help on had already been answered. Some of the trickier ones I also ran by Chat GPT. I will say that one of the questions I looked up on Numerade was wrong, there was a typo, and I let them know. But Chat GPT had more errors in their calculations. So for that reason, I can confidently say that Numerade is my best option based on the competition and AI options.

I really appreciate Kaitlin’s help. She was quick, professional, and genuinely made the process stress free for me. Very impressed! Great customer care!

When I was arranging my credit card statement, I realized that I did not end the annually agreed free trial plan. Beside the plan was single payment for a year, they show understand and refund the payment of the remaining 11 months. It was fast response and quick action in order to refund.

I was surprised to see all of the negative reviews about customer service, because my experience was excellent. I had issues with not being able to access the features on my account, then attempting to cancel a subscription and delete my account. My phone has been glitching a bit lately anyways, plus I had several "Hide my Emails", none of which were to my actual account. I was confused on where the charge was coming from, especially since I hadn't gotten a chance to use the service and deleted everything. I emailed customer support and got an IMMEDIATE response from an incredibly helpful representative, Kaitlin. She was very quick, very kind, and very patient with me. After trying to figure out where the charge came from, she was able to find an account that I never realized was under my alternate email. My phone often autofills emails between my normal one and my alternate one, so I assume that the issue was my thinking it was the normal email the whole time. Not to mention my phone did not save an account or password with that email, so no wonder the account was lost. As a courtesy, I was issued a refund. Thank you Kaitlin for your help!