Never even had a provider visit
Signed up for a visit for enclomiphene therapy. A week later, no medical provider had even reviewed my information. Every time I emailed customer support, I was responded to by "Gemma" who gave the excuse that they were changing to a new system, and that they would respond shortly. Again, I waited, nothing. I went with a different provider, Fyr Body, who was cheaper and responded within an hour. This is the worst excuse for a telehealth provider I've ever had the misfortune of interacting with.
By Ruairi F.
Response from Nu Image· Nov 9, 2024
She was actually very truthful and correct, as we converted to a new provider platform. We apologize for the delays and your dissatisfaction, but as we scale, so must the software. Please try us again, we’d be happy to assist you with a coupon code to get started again.