Customer support that actually answers the phone everytime.
I have used you guys to do my hcg cycles. Truly great customer support. Was the only thing I've ever done that allowed me to lose 30lbs in 46days & keep it off. :)
By Lara
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
934 reviews
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Nu Image is a telehealth company founded in 2004 in New Jersey by Andreas Dettlaff. In 2008 we moved to Tampa and went fully online — we are not a store or a brick-and-mortar clinic.Through our digital health platform we connect patients with licensed providers for online consultations and prescriptions across weight loss, hormone care, sexual health, and general wellness. Care is delivered with privacy and convenience: virtual visits, continuous support, and discreet shipping from licensed pharmacies. Serving patients in all 50 states. LegitScript certified since 09/15/2021.Visit nuimage.com to get started.
Nu Image (nuimagemedical.com) has 934 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
934 approved reviews, newest moderated first
I have used you guys to do my hcg cycles. Truly great customer support. Was the only thing I've ever done that allowed me to lose 30lbs in 46days & keep it off. :)
By Lara
Great service and promptness
By Minh T.
It is ridiculous I have to actually ask how to mix my prescription. It should be included in the instructions in how to use once you receive your package, but because it is not, I had to email Nu Image on Friday and actually wait till Monday to find out. Meaning I had to wait another 3 days to start using it. Simply Absurd
By Norma
Response from Nu Image· Apr 9, 2020
Hello, We appreciate the feedback! We make sure the prescription instructions are on the vials our patients get from the pharmacy. We will make sure we let them know to ensure they are clear enough to avoid further confusions. Let us know if any more questions!
Easy sight to navigate and also quick response from staff and very friendly staff
By Rose H.
Most trustworthy company and great pricing. Very helpful when customer service is needed.
By Marie
Quick to ship products. Clear explanation on how to use. If needed, they are quick to help online.
By Jodeen
Easy and convenient.
By Melissa W.
Always fast friendly service!
By Joy