Since upgrading to an Apple I-Phone 11
Since upgrading to an Apple I-Phone 11, had constant problems with aids dropping off one ear or the other. Technician is working with me trying to resolve this problem. Also, I cannot pair my phone with the bluetooth device on my truck radio while it's paired to my aids??? This is getting to be very frustrating.
By Larry P.
Response from NuEar· Jul 28, 2020
Hi Larry, Thank you for bringing this situation to our notice. We’re sorry to hear about your experience and we will use your feedback to improve our products and service. It sounds as if you have already taken the right steps by working with a technician to help resolve the problem you are facing. If you haven't yet, feel free to reach out to [email protected] to see if we can help with the connectivity issues you are having too. Sincerely, NuEar




