NuamoreReviews of nuamore.com

Response from Nuamore· Jan 5, 2026

Thank you for sharing this, and I’m sorry for the confusion around your delivery. The watch in your order was on pre-order, which is why it wasn’t included in the initial shipment. We’re happy to confirm that your watch has now shipped and is currently en route, and we’ve also sent you an email with the tracking information so you can follow its delivery. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re looking forward to you receiving the watch soon. Warm regards, Sophie, Team Nuamōre 💙

Response from Nuamore· Feb 3, 2026

Hi Angelica, Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the balance of comfort and quality, a lightweight feel with a refined, solid finish is exactly what we aim for. We truly appreciate your support. Warm regards, Team Nuamōre 💙

Response from Nuamore· Feb 3, 2026

Hi Masoodah, Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying your watch and jewelry, and that our support team, especially Katrina, was able to assist you so well. Your kind words truly mean a lot to our entire team. Thank you for choosing us! Warm regards, Team Nuamōre 💙

Response from Nuamore· Feb 3, 2026

Hi Joanne, Thank you so much for sharing your experience with us. We truly appreciate your patience, and we’re glad to hear that once your watch arrived, it exceeded your expectations in both design and fit. We’re also happy the dispatch and delivery went smoothly once the order shipped. Your satisfaction means a great deal to us, and we’re grateful for the opportunity to turn this around. Warm regards, Team Nuamōre 💙

Response from Nuamore· Dec 29, 2025

Hi Claire, Thank you for taking the time to share this feedback, and we really appreciate you flagging these points. Transparency is very important to us. Regarding shipping, we do offer free shipping, however in some cases certain locations are classified as remote by carriers, which can trigger an additional charge at checkout. That said, we’re always happy to review this and, if it turns out your location isn’t considered remote, we will absolutely honor the free shipping. As for the watch adjustment toolkit, it is completely optional and can be removed from the cart at any time. We include it as a recommendation because many customers prefer to adjust the bracelet themselves, especially when purchasing a gift, rather than visiting a watch shop where adjustments often cost more than the toolkit itself. We truly appreciate your honest feedback, as it helps us improve clarity and the overall shopping experience. If you’d like, we’d be happy to assist you directly and answer any questions before you place an order. Warm regards, Sophie, Team Nuamōre 💙

Response from Nuamore· Feb 3, 2026

Hi Joy, Thank you so much for your kind review! We’re happy to hear our team was able to assist you quickly and answer your questions. We truly appreciate your support and are always here if you need anything. Warm regards, Team Nuamōre 💙

Response from Nuamore· Dec 17, 2025

Hi Tony, I’m really sorry to read this and understand how concerning it is when tracking hasn’t updated for several days. We can assure you that this is absolutely not a scam, and we take situations like this very seriously. We’ve been trying to reach you privately so we can look into this with the carrier and help move things forward, but haven’t been able to connect yet. Once we hear back from you, we’ll be able to investigate the delay and ensure your order is resolved properly. Please check your inbox (and spam folder) and reply when you’re able so we can assist you as quickly as possible. Warm regards, Sophie, Team Nuamōre 💙

Response from Nuamore· Dec 15, 2025

Hi Ananda, I’m really sorry to read about this and completely understand your concern. Receiving only part of an order is frustrating, especially when you’re waiting for a response. We’ve reached out to you privately to request a few details so we can look into this properly and assist you as quickly as possible. Once we have that information, we’ll be able to move forward and make this right for you. Thank you for bringing this to our attention, and we appreciate your patience while we resolve it. Warm regards, Sophie, Team Nuamōre 💙